Chargebee Status
Operational
Last incident: 2/26/2026
Current Status
Overall StatusOperational
Last IncidentAPI Service Degradation
Incident Statusresolved
Recent Incidents
API Service Degradation
2/26/2026, 3:16:14 PM
We observed minor service degradation in API responses from 11:19 UTC to 11:23 UTC due to an internal server issue, which resulted in an unexpected increase in API failures in the US region. We apologize for any inconvenience caused.
Affected Components:
API (US)
API Service Degradation
2/26/2026, 3:04:23 PM
We experienced intermittent API request timeouts during two brief one-minute windows between 14:23 and 14:46 UTC. The issue has since been resolved, and services are operating normally.
Affected Components:
API (US)
GoCardless API Disruption
2/24/2026, 2:36:19 PM
This incident has been resolved.
Affected Components:
GoCardless
Webhook Service Degradation
2/19/2026, 1:28:23 PM
This incident has been resolved.
Affected Components:
Webhooks (US)
Webhooks (EU)
Webhooks (AU)
API Service Degradation - US Region
1/22/2026, 3:47:57 PM
Between 11:58 and 11:59 UTC, we experienced intermittent API request timeouts in the US region due to AWS platform issue. The impact was minimal, and the service has fully recovered.
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We apologize for any inconvenience caused.
Affected Components:
API (US)