Mar 25, 15:16 UTC
Resolved - Between 15:16 and 15:32 UTC on March 25, 2026, we noticed an increased rate of API requests returning errors, including 403, 404, and 504 status codes. The issue has been identified and resolved.

Mar 23, 18:53 UTC
Resolved - This incident has been resolved

Mar 20, 16:53 UTC
Investigating - There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

Mar 18, 17:00 UTC
Resolved - This incident has been resolved.

Mar 18, 15:30 UTC
Update - We are continuing to monitor this issue.

Mar 18, 15:00 UTC
Identified - There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

Mar 5, 01:26 UTC
Resolved - This incident has been resolved.

Mar 5, 00:59 UTC
Identified - There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

Feb 27, 02:05 UTC
Resolved - This incident has been resolved.

Feb 26, 20:57 UTC
Monitoring - We are monitoring the issue.

Feb 26, 17:16 UTC
Investigating - We are currently investigating an issue that results in increased Speech-to-Text result latency.