Sep 24, 13:02 UTC
Resolved - Streaming and batch STT and TTS requests experienced elevated error rates due to connectivity issues in one of our regions that caused services to stop and not restart as expected. The issue has been resolved, and current status of the Deepgram API is operational.

Sep 24, 09:09 UTC
Investigating - We're experiencing an elevated level of API errors for streaming and batch STT and batch TTS - are currently looking into the issue.

Sep 5, 07:07 UTC
Resolved - Elevated error rates were observed for requests that submitted a URL to an input audio file or used callbacks to collect the response, primarily affecting STT batch requests.

Sep 5, 04:00 UTC
Investigating - We are currently investigating elevated error rates returned from STT batch requests.

Sep 4, 17:09 UTC
Resolved - This incident has been resolved.

Sep 4, 16:22 UTC
Investigating - We are investigating an issue where a subset of requests may return elevated rates of 5XX errors or experience significantly higher time to first byte.

Sep 4, 14:50 UTC
Resolved - This incident has been resolved.

Sep 4, 14:43 UTC
Investigating - We are investigating an issue that may result in callback failures and timeouts.

Aug 27, 20:50 UTC
Resolved - This incident has been resolved.

Aug 27, 19:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 27, 17:50 UTC
Investigating - Summary: We are investigating an issue where a subset of requests may return elevated rates of 5XX errors or experience significantly higher time to first byte