Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

As of the current time, our Engineering team has confirmed that the issue with Serverless Inference has been resolved. The root cause of the issue was an outage with our provider, Anthropic, which affected users of Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they have resolved the outage. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally. The backlog of delayed requests has been successfully processed, and all DNS record updates, pending certificate, and MongoDB operations should now be complete. We apologize for the disruption this caused and appreciate your patience while our team worked to restore full functionality. However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation. We'll be happy to assist you.

The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this period, users might have encountered issues while enabling authentication methods and accessing teams with secure sign-in enabled. Our team has taken appropriate measures to address the issue. We can confirm that service has been restored and is now functioning normally. We regret the inconvenience caused. However, if you continue to experience any issues, please create a support ticket for further analysis.