Status Checker

ElevenLabs Status

Operational

Last incident: 6/16/2025

Current Status
Overall StatusOperational
Last IncidentConvAI RAG indexing has degraded performance
Incident Statusresolved

Recent Incidents

ConvAI RAG indexing has degraded performance
6/16/2025, 9:50:47 AM
Status: Resolved

Incident was resolved

Affected components
  • ConvAI (Operational)
Service Disruptions Due to Google Firebase Incident
6/12/2025, 8:20:00 PM
Status: Resolved

The GCP issue has been remediated and we are fully operational.

Affected components
  • ConvAI (Operational)
Increased API error rate
6/12/2025, 11:55:00 AM
Status: Resolved

Issue was resolved.

Affected components
  • ConvAI (Operational)
  • Text to Speech (Operational)
  • Other (Operational)
  • Audio Platform (Website) (Operational)
Increased API error rate
6/11/2025, 12:35:00 PM
Status: Resolved

Issue was resolved.

Affected components
  • Text to Speech (Operational)
  • Other (Operational)
  • Audio Platform (Website) (Operational)
  • ConvAI (Operational)
Conversational AI turn taking stops responding
6/9/2025, 8:10:40 AM
Status: Resolved

The issue has now been resolved. We're still monitoring, but everything seems to be working nominally again. The main issue was a bug that caused closed calls to accumulate under certain circumstances, which prevented us from accepting new calls. We've addressed the issue, identified the root cause, and will deploy a fix to prevent this from happening again.

Affected components
  • ConvAI (Operational)

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