Status Checker

ElevenLabs Status

Operational

Last incident: 8/27/2025

Current Status
Overall StatusOperational
Last Incident[Isolated Environments Only] Partial outage
Incident Statusresolved

Recent Incidents

[Isolated Environments Only] Partial outage
8/27/2025, 3:21:20 PM
Status: Resolved

Our engineers have confirmed the complete mitigation of the issue affecting isolated environments, and will provide a root cause analysis shortly.

Affected components
  • Other (Operational)
  • Audio Platform (Website) (Operational)
  • ConvAI (Operational)
  • Quality (Operational)
  • Speech to Text (Operational)
  • Text to Speech (Operational)
  • RAG (Operational)
  • Other API endpoints (Operational)
  • Telephony (Operational)
  • UI (Operational)
  • Conversations (Operational)
Increased latency of Eleven Flash v2.5 and Eleven Turbo v2
8/22/2025, 9:20:00 PM
Status: Resolved

The issue has been resolved, and the team is continuing to investigate the source of the spikes.

Affected components
  • ConvAI (Operational)
  • Text to Speech (Operational)
Increased error rates across the platform
8/21/2025, 6:33:37 AM
Status: Resolved

All our alerts appears to be resolved and we're working to identify the root cause of the issue

Affected components
  • Conversations (Operational)
  • Speech to Text (Operational)
  • Other (Operational)
  • Audio Platform (Website) (Operational)
  • ConvAI (Operational)
  • Text to Speech (Operational)
  • Other API endpoints (Operational)
  • UI (Operational)
  • Quality (Operational)
  • RAG (Operational)
  • Telephony (Operational)
Elevated error rates and latency
8/20/2025, 12:52:00 PM
Status: Resolved

We experienced a period of elevated latency and error rates during 12:52-13:01 UTC, which has now been resolved.

Affected components
  • ConvAI (Operational)
  • Text to Speech (Operational)
  • RAG (Operational)
  • Quality (Operational)
  • Conversations (Operational)
  • Speech to Text (Operational)
  • Other (Operational)
  • Audio Platform (Website) (Operational)
  • Other API endpoints (Operational)
  • Telephony (Operational)
  • UI (Operational)
Website not loading for some customers
8/19/2025, 6:48:25 AM
Status: Resolved

According to telemetry and internal testing, the temporary bump in resources was able to alleviate the issue. Additionally, we can confirm that the application load balancer improvement has been completed as well. While we continue to reduce resources back to operational levels and monitor the resources via telemetry, we will mark this incident as resolved.

Affected components
  • Audio Platform (Website) (Operational)

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