Atlassian Jira Status
Degraded
Last incident: 9/9/2025
Current Status
Overall StatusDegraded
Last IncidentDegraded performance in Confluence and Jira for Microsoft Edge users
Incident Statusidentified
Recent Incidents
Degraded performance in Confluence and Jira for Microsoft Edge users
9/9/2025, 10:23:56 AM
Important Update on Attachment Issues with Edge 140 and Atlassian Products
We've identified an issue affecting images, media, and Whiteboards in Confluence and Jira for users who have upgraded to Microsoft Edge version 140.0.3485.54 with Strict tracking prevention enabled. These settings can block media (images and videos) content from loading, uploading, or opening.
The issue is triggered by Edge's Strict tracking prevention incorrectly classifying Atlassian as advertising, impacting functionality.
Recommended Workarounds:
- Switch your tracking prevention settings from 'Strict' to the 'Balanced (Recommended)' mode in Edge.
- Alternatively, add an 'Exception' for the URL you use to access Atlassian products.
- Use a different browser, such as Chrome, Firefox, or Safari.
This issue only affects Microsoft Edge. Other browsers are not affected by this issue.
Thank you for your patience as we work through this issue. We'll provide updates as they become available.
Affected Components:
Viewing content
Create and edit
Disappearing 'account' field for Tempo users
9/8/2025, 10:50:34 AM
Our team is now satisfied that the issues relating to these missing fields are now resolved.
Affected Components:
Create and edit
Users receiving 'something went wrong' or 'Hash MHHY91' Error messages when using Apps
9/4/2025, 12:53:57 AM
Our team has continued to monitor the errors relating to accessing Apps and we are now satisfied that this issue is fully resolved.
Affected Components:
Viewing content
Create and edit
Authentication and User Management
Search
Notifications
Administration
Marketplace
Mobile
Purchasing & Licensing
Signup
Automation for Jira
Delays in automation rules execution
8/22/2025, 9:49:10 AM
Between09:13 am UTC to 01:58 pm UTC, we experienced delays in Automation rules execution for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.
Users experiencing issues loading Kanban boards in Jira
8/13/2025, 4:17:49 AM
The issue relating to a 'Something went wrong' error message appearing on Kanban boards should now be resolved.
For any users that are still experiencing the issue please ensure that you refresh your browser window multiple times which should restore the board functionality.
Affected Components:
Viewing content
Create and edit