Aug 14, 16:00 UTC
Resolved - We experienced a partial outage for the Standard Edge network between 13:49 and 16:12 UTC. The issue primarily affected our Frankfurt region, with very small impact in other regions. It has since been resolved.

Aug 11, 16:00 UTC
Resolved - We experienced a brief outage with Edge Functions between 16:07-18:24 UTC. This issue affected free and starter accounts. It has since been resolved.

Aug 7, 19:03 UTC
Resolved - Some users experienced regional DNS resolution issues due to a third-party network provider outside our control. Throughout the incident, our servers remained fully operational and continued serving web traffic without interruption.
We have not received any new reports and believe the issue has been resolved. Based on this and the external nature of the root cause, we are now closing this incident.

If you continue to experience DNS-related problems, we recommend updating your DNS settings to use a public DNS service such as:
8.8.8.8
8.8.4.4

Thank you for your understanding

Aug 7, 03:53 UTC
Monitoring - We are currently monitoring the situation.

Aug 7, 03:47 UTC
Identified - After further investigation, we have identified that the issue appears to stem from a regional network provider. Our servers are operating normally and continuing to serve web traffic without interruption.

This issue is related to DNS resolution and is outside of our direct control. We have escalated the matter with our upstream providers and are monitoring the situation closely.

As a workaround, we recommend updating client DNS settings to use a public DNS service such as:
- 8.8.8.8
- 8.8.4.4

This may help mitigate the issue for affected users.
We will continue to monitor the situation and provide updates as information becomes available.

Aug 7, 02:56 UTC
Investigating - We've seen recent reports of DNS errors for users in Latin America. We are currently investigating this issue.

Aug 5, 13:06 UTC
Resolved - This incident has been resolved.

Aug 5, 12:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 5, 11:39 UTC
Investigating - We're investigating some issues with the Standard Edge Network that's causing increased error rates and latencies across all regions.

Jul 31, 21:36 UTC
Resolved - Working with our 3rd party billing partner, we have found and resolved the ongoing issue with collecting payments from some customers outside the U.S.

Jul 31, 19:17 UTC
Identified - we have identified an issue with our 3rd party billing partner, and are currently working towards a resolution

Jul 31, 13:35 UTC
Investigating - We are currently investigating issues with collecting payments from some customers outside of the US.