Current status: We've coordinated with our third-party cloud platform to resolve the impact, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected. Incident start time: 10:00 UTC September 10, 2025 Incident end time: 19:33 UTC September 10, 2025 Preliminary root cause: Our third-party cloud platform experienced an issue affecting a subset of infrastructure within the affected region, which caused intermittent delays or failures when resuming or managing virtual warehouses. A root cause analysis (RCA) document will be published within ten business days.

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0142903](https://community.snowflake.com/s/article/INC0142903)

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0142507](https://community.snowflake.com/s/article/INC0142507)

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0141287](https://community.snowflake.com/s/article/INC0141287)

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0140946](https://community.snowflake.com/s/article/INC0140946)