Current status: We're investigating a recent issue that resulted in delays or stale data for the ACCOUNT_USAGE.SESSIONS view. We've identified a recent change that inadvertently led to a processing backlog. We reverted the change to resolve the issue; however, we anticipate it may require up to 24 hours for the backlog to be fully processed. Customer experience: Customers hosted in the specified regions may observe delayed or stale data for the ACCOUNT_USAGE.SESSIONS view. ETA: We expect the issue will be fully resolved by 20:00 UTC on August 8, 2025. Customers may experience restoration earlier depending on when the backlog is processed and cleared across different affected regions. Preliminary root cause: A recent data exporting change for the ACCOUNT_USAGE.SESSIONS view inadvertently led to a processing backlog and subsequent delays or stale data. Incident start time: 01:50 UTC August 05, 2025

Current status: We've monitored the environment and confirmed the service is restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to execute queries, retrieve results, or manage data objects such as tables and views. Affected users may have seen "Processing aborted" errors. Incident start time: 18:14 UTC August 05, 2025 Incident end time: 20:11 UTC August 05, 2025 Preliminary root cause: A recent update caused a limited portion of service infrastructure that handles query jobs to encounter failures, preventing customers from executing queries as expected. A root cause analysis (RCA) document will be published within seven business days.

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0139609](https://community.snowflake.com/s/article/INC0139609)

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0139352](https://community.snowflake.com/s/article/INC0139352)

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0138758](https://community.snowflake.com/s/article/INC0138758)