AWS Transcribe TranscriptNotFoundException

The requested transcript does not exist or is not available.

Understanding AWS Transcribe

AWS Transcribe is a powerful tool provided by Amazon Web Services that converts speech into text. It is widely used in applications that require voice recognition and transcription services, such as customer service call centers, media content analysis, and more. AWS Transcribe offers features like real-time transcription, speaker identification, and custom vocabulary.

Identifying the Symptom: TranscriptNotFoundException

When using AWS Transcribe, you might encounter the error TranscriptNotFoundException. This error typically occurs when you attempt to retrieve a transcription that does not exist or is not available. The symptom is usually an error message indicating that the requested transcript cannot be found.

Exploring the Issue: What is TranscriptNotFoundException?

The TranscriptNotFoundException is an error code that indicates a failure in locating the specified transcription job. This can happen if the transcription job name is incorrect, or if the job has not completed successfully. It is crucial to ensure that the transcription job has been processed and is available for retrieval.

Common Causes of TranscriptNotFoundException

  • Incorrect transcription job name.
  • The transcription job has not completed.
  • The job was deleted or never existed.

Steps to Resolve TranscriptNotFoundException

To resolve the TranscriptNotFoundException, follow these steps:

Step 1: Verify the Transcription Job Name

Ensure that the transcription job name you are using is correct. You can list all transcription jobs using the AWS CLI to confirm the job name:

aws transcribe list-transcription-jobs

Check the output for the correct job name.

Step 2: Check Job Status

Ensure that the transcription job has completed successfully. You can check the status of a specific job using:

aws transcribe get-transcription-job --transcription-job-name <JobName>

Look for the TranscriptionJobStatus field in the output. It should be COMPLETED.

Step 3: Confirm Job Existence

If the job does not appear in the list or the status is not COMPLETED, it might have been deleted or never existed. Double-check the job creation process and ensure it was successful.

Additional Resources

For more information on AWS Transcribe, you can visit the AWS Transcribe Documentation. If you continue to experience issues, consider reaching out to AWS Support for further assistance.

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