What is Triaging?

Triaging is a process of doing a preliminary analysis / assessment in any situation toassess their urgency and impact on system reliability and user experience. This method helps developers to understand which bug to solve first, instead of the traditional first come first serve method.

Each bug or alert is evaluated on many parameters. Such as its severity, frequency, risk, impact, etc.

How does triaging work?

Triage ensures that limited resources are allocated to address the most critical issues promptly.

Triaging ensures that teams maintain a high level of service availability and respond efficiently to any kind of incident.

Read more about triaging here.

You might also be interested in reading about Anomaly detection, On-call rotation, and Incident Response

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