• Phone/SMS Escalations: Some users have reported inconsistencies in notification reliability.

• Users appreciate the tool for its comprehensive feature set and integration with other Splunk products, though some find the pricing model a bit high.

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Founded in 2012 and headquartered in Boulder, Colorado, VictorOps is a part of the Splunk family and is known for its focus on real-time incident management and collaboration.

• Open Source: It's a commercial product, with some features available for integration via GitHub.
• Benefits:
  • On-call Scheduling & Escalation Policies: Known for its highly configurable and dynamic escalation flows.
  • Intelligence: Offers detailed analytics and reporting features.
  • Alert Process Analytics: Strong in providing actionable insights through data.
  • Known for its highly configurable and dynamic escalation flows.
  • Offers detailed analytics and reporting features.
  • Strong in providing actionable insights through data.

• Website: https://www.victorops.com/