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Adyen Invalid Amount error encountered during a transaction request.

The amount specified in the transaction request is not valid.

Understanding Adyen: A Leading Payment Gateway

Adyen is a comprehensive payment gateway solution that enables businesses to accept payments across various channels, including online, mobile, and in-store. It provides a seamless checkout experience, supporting a wide range of payment methods and currencies, making it a popular choice for global businesses.

Identifying the Symptom: Invalid Amount Error

When integrating Adyen into your application, you might encounter an 'Invalid Amount' error during a transaction request. This error typically manifests as a failed transaction, preventing the payment from being processed successfully.

Common Error Message

The error message might look something like this: {"status": "error", "errorCode": "Invalid Amount", "message": "The amount specified in the transaction request is not valid."}

Exploring the Issue: What Causes the Invalid Amount Error?

The 'Invalid Amount' error occurs when the amount specified in the transaction request is not valid. This can happen due to several reasons, such as:

  • The amount is not a positive number.
  • The amount is not formatted correctly according to the currency.
  • There are discrepancies in the currency code and the amount format.

Understanding Currency Formatting

Each currency has specific formatting rules. For example, the US Dollar (USD) typically uses two decimal places, while the Japanese Yen (JPY) does not use decimals. Incorrect formatting can lead to errors.

Steps to Fix the Invalid Amount Error

To resolve the 'Invalid Amount' error, follow these steps:

Step 1: Verify the Amount

Ensure that the amount is a positive number. Negative or zero values are not valid for transaction amounts.

Step 2: Check Currency Formatting

Verify that the amount is formatted correctly according to the currency. Refer to the Adyen Currency Codes documentation for specific formatting rules.

Step 3: Validate Currency Code

Ensure that the currency code in your request matches the format of the amount. For instance, if using JPY, the amount should not include decimal places.

Step 4: Test with Sample Data

Use Adyen's test cards and data to simulate transactions and verify that the amount is processed correctly.

Conclusion

By following these steps, you can effectively troubleshoot and resolve the 'Invalid Amount' error in your Adyen integration. Ensuring correct amount formatting and currency code usage is crucial for successful transactions.

For further assistance, refer to the Adyen Support Center.

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