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Adyen Invalid Recurring Detail Reference

The recurring detail reference provided is not valid or recognized.

Understanding Adyen: A Leading Payment Gateway

Adyen is a comprehensive payment gateway solution that enables businesses to accept payments from anywhere in the world. It supports a wide range of payment methods and currencies, making it a popular choice for global e-commerce platforms. Adyen's APIs are designed to facilitate seamless transactions, recurring payments, and subscription management.

Identifying the Symptom: Invalid Recurring Detail Reference

When integrating Adyen's payment gateway, you might encounter an error message stating 'Invalid Recurring Detail Reference'. This error typically appears during the processing of recurring payments or subscriptions.

What You Observe

During a transaction attempt, the system returns an error indicating that the recurring detail reference is invalid. This prevents the transaction from being completed successfully.

Exploring the Issue: What Causes the Error?

The 'Invalid Recurring Detail Reference' error occurs when the reference ID used for a recurring payment does not match any existing records in Adyen's system. This could be due to a typo, an outdated reference, or a reference that was never created.

Common Scenarios

  • The reference ID was manually entered incorrectly.
  • The reference ID has expired or been deleted.
  • There is a mismatch between the stored reference and the one being used.

Steps to Fix the Invalid Recurring Detail Reference Issue

To resolve this issue, follow these actionable steps:

1. Verify the Recurring Detail Reference

Ensure that the recurring detail reference you are using matches exactly with the one stored in Adyen's system. Double-check for any typographical errors or discrepancies.

2. Retrieve the Correct Reference

If you are unsure about the correct reference, you can retrieve it by querying Adyen's API. Use the following API call to list all stored payment details:

GET /recurringDetails
Host: https://pal-test.adyen.com/pal/servlet/Recurring/v49/listRecurringDetails
Content-Type: application/json
Authorization: Bearer [Your_API_Key]

Refer to the Adyen API Explorer for more details.

3. Update Your Records

Once you have the correct reference, update your records to ensure that future transactions use the valid recurring detail reference.

4. Test the Transaction

After updating the reference, attempt the transaction again to confirm that the issue is resolved. If the error persists, consider reaching out to Adyen Support for further assistance.

Conclusion

By following these steps, you can effectively resolve the 'Invalid Recurring Detail Reference' error in Adyen. Ensuring accurate and up-to-date references is crucial for the smooth processing of recurring payments. For more information, visit the Adyen Documentation.

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