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Airship Invalid Device Type

The device type specified is not recognized or supported.

Resolving 'Invalid Device Type' Error in Airship Push Communication API

Understanding Airship and Its Purpose

Airship is a leading Push Communication API provider that enables developers to send targeted push notifications to users across various devices and platforms. It is widely used in production applications to enhance user engagement and deliver timely information.

Identifying the Symptom

When integrating Airship into your application, you might encounter the 'Invalid Device Type' error. This error typically manifests when a push notification request is made with an unrecognized or unsupported device type.

What You Observe

Developers may notice that their push notifications are not being delivered, and upon checking the logs or API response, the error message 'Invalid Device Type' is displayed.

Exploring the Issue

The 'Invalid Device Type' error occurs when the device type specified in the API request does not match any of the supported device types by Airship. This can happen due to a typo, outdated device type, or incorrect configuration.

Understanding Supported Device Types

Airship supports a variety of device types, including iOS, Android, and Web. It is crucial to ensure that the device type in your request aligns with Airship's supported list. You can find the complete list of supported device types in the Airship API documentation.

Steps to Fix the Issue

To resolve the 'Invalid Device Type' error, follow these actionable steps:

Step 1: Verify the Device Type

Check the device type specified in your API request. Ensure it matches one of the supported types listed in the Airship API documentation. Common device types include 'ios', 'android', and 'web'.

Step 2: Update the Request

If the device type is incorrect, update your API request to use a valid device type. For example, if you mistakenly used 'iOS' instead of 'ios', correct it in your request payload.

{
"audience": {
"device_id": "your_device_id"
},
"notification": {
"alert": "Hello, World!"
},
"device_types": ["ios"]
}

Step 3: Test the Request

After updating the device type, test your API request to ensure that the error is resolved and push notifications are being delivered successfully.

Conclusion

By ensuring that the device type in your Airship API request is valid and supported, you can effectively resolve the 'Invalid Device Type' error. For further assistance, refer to the Airship Support page or consult the Airship Documentation for more detailed guidance.

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