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Airship Invalid Push Token Format

The push token format does not match the expected pattern.

Understanding Airship and Its Purpose

Airship is a leading Push Communication API provider that enables developers to send notifications to users across various platforms. It is widely used for enhancing user engagement by delivering timely and personalized messages directly to users' devices.

Identifying the Symptom: Invalid Push Token Format

When integrating Airship into your application, you might encounter an error related to an 'Invalid Push Token Format'. This error typically manifests when attempting to send a push notification, and the system rejects the token due to format discrepancies.

Exploring the Issue: What Causes Invalid Push Token Format?

The 'Invalid Push Token Format' error occurs when the push token provided does not adhere to the expected pattern required by Airship. Push tokens are unique identifiers for devices, and any deviation from the expected format can lead to communication failures.

Common Causes

  • Incorrect token extraction from the device.
  • Alteration of the token during transmission.
  • Using an outdated or deprecated token format.

Steps to Fix the Invalid Push Token Format Issue

To resolve this issue, follow these actionable steps:

Step 1: Validate the Push Token Format

Ensure that the push token matches the expected format for the platform you are targeting. For example, iOS tokens are typically 64 hexadecimal characters. You can use regular expressions to validate the format.

import re

def is_valid_token(token):
return bool(re.match(r'^[a-fA-F0-9]{64}$', token))

Step 2: Check Token Extraction Process

Review the code responsible for extracting the push token from the device. Ensure that it correctly captures the token without any modifications. Refer to the Airship Documentation for platform-specific guidelines.

Step 3: Monitor Token Transmission

Verify that the token remains unchanged during transmission from the client to your server. Use logging to capture the token at various stages and compare them.

Additional Resources

For more detailed information on handling push tokens, visit the Airship API Documentation. Additionally, consider exploring community forums such as Stack Overflow for troubleshooting tips from other developers.

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