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Amazon SES InvalidFeedbackForwardingEmailAddress error encountered when sending emails via Amazon SES.

The feedback forwarding email address is invalid or not verified.

Understanding Amazon SES

Amazon Simple Email Service (SES) is a cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. It is a cost-effective, flexible, and scalable email service that enables developers to send emails from within any application.

Identifying the Symptom

When using Amazon SES, you might encounter the error code InvalidFeedbackForwardingEmailAddress. This error typically occurs when attempting to send emails and is accompanied by a message indicating that the feedback forwarding email address is invalid.

What You Might Observe

Emails sent through Amazon SES fail to deliver, and the error message InvalidFeedbackForwardingEmailAddress is logged in your application or monitoring system.

Explaining the Issue

The InvalidFeedbackForwardingEmailAddress error indicates that the email address specified for feedback forwarding is either incorrectly formatted or not verified. Feedback forwarding is a feature in Amazon SES that allows you to receive bounce and complaint notifications via email.

Common Causes

  • The email address is not properly formatted.
  • The email address has not been verified in the Amazon SES console.

Steps to Fix the Issue

To resolve the InvalidFeedbackForwardingEmailAddress error, follow these steps:

Step 1: Verify the Email Address

  1. Log in to the AWS Management Console.
  2. Navigate to the Amazon SES console.
  3. In the navigation pane, choose Email Addresses.
  4. Check if the feedback forwarding email address is listed and verified. If not, select Verify a New Email Address and follow the prompts to verify it.

Step 2: Correct the Email Format

  1. Ensure that the email address is correctly formatted according to standard email address conventions (e.g., [email protected]).
  2. Update the email address in your application configuration if necessary.

Step 3: Update SES Configuration

  1. In the SES console, navigate to Domains or Email Addresses, depending on where the feedback forwarding is configured.
  2. Ensure the correct email address is set for feedback forwarding under the Notifications tab.

Additional Resources

For more information on verifying email addresses in Amazon SES, visit the AWS SES Documentation. To understand more about feedback forwarding, refer to the Monitoring Your Amazon SES Sending Activity guide.

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