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Amazon SES InvalidIdentity

The identity specified does not exist or is not verified.

Understanding Amazon SES

Amazon Simple Email Service (SES) is a cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. It is a cost-effective, flexible, and scalable email service that enables developers to send emails from within any application.

Identifying the Symptom: InvalidIdentity Error

When using Amazon SES, you might encounter the InvalidIdentity error. This error typically occurs when the identity specified in your request does not exist or has not been verified. This can prevent your application from sending emails successfully.

Common Observations

  • Emails are not being sent from your application.
  • Error messages indicating 'InvalidIdentity' appear in logs or error reports.

Explaining the InvalidIdentity Issue

The InvalidIdentity error is triggered when Amazon SES cannot find or verify the email address or domain you are trying to use as the sender identity. This is a crucial step in ensuring that emails are sent from legitimate sources and helps prevent email spoofing.

Why Verification is Necessary

Verification is required to confirm that you own the email address or domain. This process helps maintain the integrity and security of the email communication system.

Steps to Resolve the InvalidIdentity Error

To resolve the InvalidIdentity error, follow these steps:

Step 1: Verify the Identity

  1. Log in to the Amazon SES console.
  2. Navigate to the 'Verified Identities' section.
  3. Check if the email address or domain you are using is listed and marked as verified.
  4. If not verified, select the identity and click on 'Verify'. Follow the on-screen instructions to complete the verification process.

Step 2: Update Your Application Configuration

  1. Ensure that your application is configured to use the correct and verified identity.
  2. Update any hardcoded email addresses or domains in your application code or configuration files.

Step 3: Test Email Sending

  1. After verification, test sending an email using the verified identity.
  2. Monitor the logs to ensure that the InvalidIdentity error no longer appears.

Additional Resources

For more information on verifying identities in Amazon SES, refer to the AWS SES Documentation. If you continue to experience issues, consider reaching out to AWS Support for further assistance.

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