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Amazon SES InvalidTrackingOptions error encountered when configuring Amazon SES.

The tracking options specified are invalid.

Understanding Amazon SES

Amazon Simple Email Service (SES) is a cloud-based email sending service designed to help businesses send marketing, notification, and transactional emails. It is a cost-effective, flexible, and scalable email service that enables developers to send emails from within any application.

Identifying the Symptom

When using Amazon SES, you might encounter the InvalidTrackingOptions error. This error typically occurs when there is an issue with the tracking options configured for your email sending process.

Details About the InvalidTrackingOptions Issue

The InvalidTrackingOptions error indicates that the tracking options specified in your request are invalid. This could be due to incorrect configuration or unsupported parameters. Tracking options in Amazon SES allow you to monitor email opens and clicks, providing valuable insights into your email campaigns.

Common Causes of InvalidTrackingOptions

  • Incorrect domain configuration for tracking.
  • Unsupported parameters in the tracking options.
  • Misconfigured DNS settings for the tracking domain.

Steps to Fix the InvalidTrackingOptions Issue

To resolve the InvalidTrackingOptions error, follow these steps:

Step 1: Verify Domain Configuration

Ensure that the domain used for tracking is correctly configured in Amazon SES. You can do this by checking the domain verification status in the Amazon SES Console.

Step 2: Check DNS Settings

Verify that the DNS settings for your tracking domain are correctly set up. This includes ensuring that the CNAME records are properly configured. You can use tools like What's My DNS to check DNS propagation.

Step 3: Review Tracking Options

Review the tracking options specified in your request. Ensure that all parameters are supported and correctly formatted. Refer to the Amazon SES Developer Guide for detailed information on configuring tracking options.

Step 4: Update and Test

After making the necessary changes, update your configuration and test the email sending process to ensure that the error is resolved. Monitor the email tracking to confirm that the tracking options are functioning as expected.

Conclusion

The InvalidTrackingOptions error in Amazon SES can be resolved by carefully reviewing and correcting the tracking options and domain configurations. By following the steps outlined above, you can ensure that your email tracking is set up correctly, allowing you to gain valuable insights into your email campaigns.

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