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Amazon SES TemplateDoesNotExist error when sending an email using Amazon SES.

The specified email template does not exist in your Amazon SES account.

Understanding Amazon SES

Amazon Simple Email Service (SES) is a cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. It is a cost-effective, flexible, and scalable email service that enables you to send emails from within any application.

Identifying the Symptom

When using Amazon SES, you might encounter an error message stating TemplateDoesNotExist. This error typically occurs when you attempt to send an email using a template that hasn't been created or is not available in your SES account.

Understanding the Issue

The TemplateDoesNotExist error indicates that the email template specified in your request does not exist. This can happen if the template name is misspelled, the template was deleted, or it was never created in the first place.

Common Causes

  • Misspelled template name in the API request.
  • The template was deleted from the SES console.
  • The template was never created.

Steps to Fix the Issue

Verify Template Name

Ensure that the template name specified in your API request matches exactly with the template name in your SES account. Check for any typos or case sensitivity issues.

Create or Update the Template

If the template does not exist, you need to create it. You can do this via the SES console or using the AWS CLI. Here is how you can create a template using the AWS CLI:

aws ses create-template --template "{\"TemplateName\": \"YourTemplateName\", \"SubjectPart\": \"Your Subject\", \"TextPart\": \"Your text content\", \"HtmlPart\": \"Your HTML content\"}"

For more details on creating templates, refer to the AWS SES Developer Guide.

Check Template Availability

To list all available templates and verify their existence, use the following AWS CLI command:

aws ses list-templates

This will return a list of all templates in your SES account. Ensure that your desired template is listed.

Conclusion

By following the steps above, you should be able to resolve the TemplateDoesNotExist error in Amazon SES. Always ensure that your templates are correctly named and available in your account. For further assistance, refer to the Amazon SES Documentation.

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