Get Instant Solutions for Kubernetes, Databases, Docker and more
Bandwidth is a leading provider of Voice/Calls Communication APIs, enabling developers to integrate voice calling capabilities into their applications. This tool is essential for applications that require real-time communication features, such as customer support systems, conferencing tools, and more.
One common issue developers encounter when using Bandwidth's API is calls being dropped unexpectedly. This symptom is characterized by an abrupt disconnection during an active call, which can disrupt communication and lead to a poor user experience.
The primary cause of dropped calls is often related to network issues or poor signal strength. When the network connection is unstable, it can lead to interruptions in the data flow necessary for maintaining a call. This can be particularly prevalent in areas with weak cellular signals or during high network congestion periods.
Ensuring a stable network connection is crucial. Dropped calls can occur if the device switches between networks or if there is a temporary loss of connectivity.
Poor signal strength can also contribute to dropped calls. Devices located in areas with weak reception may struggle to maintain a stable connection.
To resolve the issue of dropped calls, follow these actionable steps:
By addressing network connectivity and signal strength issues, you can significantly reduce the occurrence of dropped calls when using Bandwidth's Voice/Calls Communication API. Implementing these steps will help ensure a more reliable and seamless communication experience for your application users.
(Perfect for DevOps & SREs)
Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.