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Braintree Recurring Error code 91501 encountered when attempting to manage a subscription.

The subscription ID provided is invalid or does not exist in the Braintree system.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscriptions for businesses. It allows developers to integrate subscription management seamlessly into their applications, providing a flexible and reliable way to handle recurring payments.

Identifying the Symptom

When using Braintree Recurring, you might encounter an error message with the code 91501. This error typically appears when attempting to manage a subscription, such as updating or canceling it.

What You Observe

The application may fail to process the subscription request, and you will see an error message indicating an invalid subscription ID.

Details About the Issue

The error code 91501 signifies that the subscription ID you are using is not recognized by the Braintree system. This could be due to a typo, an incorrect ID, or an ID that has been deleted or never existed.

Common Causes

  • Typographical errors in the subscription ID.
  • Using a subscription ID that has been deleted.
  • Attempting to access a subscription ID that was never created.

Steps to Fix the Issue

To resolve the error code 91501, follow these steps:

1. Verify the Subscription ID

Ensure that the subscription ID you are using is correct. Double-check for any typographical errors. You can retrieve the correct subscription ID from your Braintree dashboard.

2. Check Subscription Existence

Log into your Braintree Dashboard and navigate to the subscriptions section. Search for the subscription ID to confirm its existence.

3. Update Your Application Code

If the subscription ID was incorrect, update your application code with the correct ID. Ensure that the ID is being passed correctly in your API requests.

4. Test the Changes

After making the necessary corrections, test your application to ensure that the error is resolved. Attempt to manage the subscription again to verify that the issue is fixed.

Additional Resources

For more information on managing subscriptions with Braintree, refer to the Braintree Recurring Billing Documentation. If you continue to experience issues, consider reaching out to Braintree Support for further assistance.

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