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Braintree Recurring Error code 91505 encountered when attempting to process a recurring payment.

The payment method is not associated with the customer account in Braintree.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to handle billing and subscription management for businesses. It allows developers to integrate seamless payment processing into their applications, supporting a variety of payment methods and subscription models. By leveraging Braintree's APIs, businesses can automate billing cycles, manage customer subscriptions, and handle payment processing efficiently.

Identifying the Symptom

When working with Braintree Recurring, you might encounter the error code 91505. This error typically appears when attempting to process a recurring payment. The symptom is a failed transaction, and the error message indicates that the payment method is not associated with the customer account.

Exploring the Issue: Error Code 91505

Error code 91505 is a common issue developers face when the payment method intended for a transaction is not linked to the customer's account in Braintree. This can occur due to various reasons, such as incorrect customer ID, missing payment method association, or data synchronization issues between your application and Braintree.

Root Cause Analysis

The primary cause of this error is the absence of a link between the payment method and the customer account. Without this association, Braintree cannot process the transaction, resulting in the error.

Steps to Fix the Issue

Step 1: Verify Customer and Payment Method IDs

Ensure that the customer ID and payment method ID used in the transaction are correct and exist in your Braintree account. You can verify this by checking your Braintree dashboard or using the Braintree API to list customers and their associated payment methods.

curl https://api.braintreegateway.com/merchants/your_merchant_id/customers/customer_id -u your_access_token

Step 2: Link Payment Method to Customer

If the payment method is not associated with the customer, you need to link it. Use the Braintree API to update the customer record and associate the payment method.

result = gateway.customer.update(
"customer_id",
{
payment_method_nonce: "nonce_from_the_client"
}
)

Refer to the Braintree Payment Methods Guide for more details on managing payment methods.

Step 3: Test the Transaction

After linking the payment method, attempt to process the transaction again. Ensure that the transaction is successful and the error code 91505 is resolved.

Conclusion

By following these steps, you can effectively resolve the error code 91505 in Braintree Recurring. Ensuring that payment methods are correctly associated with customer accounts is crucial for seamless transaction processing. For further assistance, consult the Braintree Developer Documentation or reach out to Braintree support.

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