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Braintree Recurring Invalid add-on ID error encountered when attempting to apply an add-on to a subscription.

The add-on ID provided is incorrect or the add-on is not active in the Braintree dashboard.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscription services seamlessly. It allows businesses to automate recurring billing, manage subscriptions, and handle transactions efficiently. This service is part of Braintree's suite of financial technology solutions, aimed at simplifying payment processes for businesses of all sizes.

Recognizing the Symptom

When integrating Braintree Recurring into your application, you might encounter an error message with the code 91511. This error typically manifests when attempting to apply an add-on to a subscription, and it indicates that there is an issue with the add-on ID being used.

Common Error Message

The error message usually reads: "Invalid add-on ID". This suggests that the system does not recognize the add-on ID you have provided.

Exploring the Issue

The error code 91511 is specifically related to the add-on ID used in your API request. An add-on in Braintree is an additional charge or feature that can be applied to a subscription. This error occurs when the add-on ID is either incorrect or the add-on is not active in your Braintree dashboard.

Root Cause Analysis

The primary reasons for this error include:

  • The add-on ID is misspelled or incorrect in the API request.
  • The add-on has not been set up or activated in the Braintree dashboard.

Steps to Resolve the Issue

To resolve the 91511 error, follow these steps:

1. Verify the Add-on ID

Ensure that the add-on ID you are using in your API request matches exactly with the ID configured in the Braintree dashboard. Double-check for any typographical errors.

2. Check Add-on Status

Log into your Braintree dashboard and navigate to the Add-ons section. Confirm that the add-on you are trying to apply is active. If it is not, activate it or contact your administrator to do so.

3. Update Your API Request

Once you have verified the add-on ID and its status, update your API request to include the correct and active add-on ID. Here is an example of how your request might look:

{
"subscription": {
"addOns": {
"add": [
{
"inheritedFromId": "correct_addon_id"
}
]
}
}
}

Further Assistance

If you continue to experience issues, consider reaching out to Braintree support for further assistance. You can find more information and support options on the Braintree Subscriptions Guide.

By following these steps, you should be able to resolve the 91511 error and successfully apply add-ons to your subscriptions using Braintree Recurring.

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