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Braintree Recurring Invalid discount ID error when applying discounts in Braintree Recurring.

The discount ID used is not correctly set up or does not exist in the Braintree system.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscription services for businesses. It allows for seamless integration of recurring payments, making it easier for companies to handle subscriptions and billing cycles efficiently. With Braintree, you can automate billing, manage customer subscriptions, and apply discounts or promotions with ease.

Identifying the Symptom

When working with Braintree Recurring, you might encounter an error message with the code 91512. This error typically appears when attempting to apply a discount to a subscription. The error message will indicate an 'Invalid discount ID', which prevents the discount from being applied successfully.

Common Error Message

The error message usually reads: 'Discount ID is invalid.' This indicates that the discount ID provided in the API request does not match any existing discount IDs in your Braintree account.

Exploring the Issue

The error code 91512 is triggered when the discount ID specified in your API request is not recognized by Braintree. This can happen if the discount ID is mistyped, not set up correctly, or has been deleted from the Braintree system.

Why This Happens

This issue often arises due to one of the following reasons:

  • The discount ID is incorrect or contains typographical errors.
  • The discount ID has not been created in the Braintree dashboard.
  • The discount ID was deleted or deactivated.

Steps to Fix the Issue

To resolve the 91512 error, follow these steps:

1. Verify the Discount ID

Ensure that the discount ID you are using in your API request is correct. Double-check for any typographical errors. You can find the correct discount ID in your Braintree Dashboard under the 'Discounts' section.

2. Confirm Discount Setup

Log in to your Braintree account and navigate to the 'Discounts' section. Verify that the discount ID you are using is listed and active. If it is not present, you will need to create a new discount ID.

3. Create or Reactivate the Discount

If the discount ID is missing or inactive, create a new discount or reactivate the existing one. Follow these steps:

  • Go to the 'Discounts' section in your Braintree Dashboard.
  • Click on 'New Discount' to create a new discount ID.
  • Fill in the necessary details and save the discount.

For more detailed instructions, refer to the Braintree Discounts Guide.

4. Update Your API Request

Once you have verified or created the correct discount ID, update your API request to include the valid discount ID. Ensure that your application is sending the correct data to Braintree.

Conclusion

By following these steps, you should be able to resolve the 91512 error and successfully apply discounts to your subscriptions in Braintree Recurring. Regularly reviewing and managing your discount IDs in the Braintree Dashboard can help prevent similar issues in the future.

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Braintree Recurring Invalid discount ID error when applying discounts in Braintree Recurring.

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