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Braintree Recurring Invalid payment method token error encountered during subscription creation or update.

The payment method token provided is invalid or not associated with the correct customer.

Understanding Braintree Recurring

Braintree Recurring is a robust API solution provided by Braintree, a PayPal service, designed to handle billing and subscription management for businesses. It allows developers to integrate recurring billing functionalities into their applications, enabling seamless management of customer subscriptions and payments.

Identifying the Symptom

When working with Braintree Recurring, you might encounter an error with the code 91503. This error typically manifests as an 'Invalid payment method token' message when attempting to create or update a subscription.

Common Observations

The error is usually observed during API calls related to subscription management, where the payment method token is a required parameter.

Explaining the Issue

The error code 91503 indicates that the payment method token provided in the API request is either invalid or not correctly linked to the customer in question. This can occur due to several reasons, such as token expiration, incorrect token usage, or a mismatch between the token and the customer ID.

Root Causes

  • The token might be expired or revoked.
  • The token does not belong to the specified customer.
  • There might be a typo or incorrect token used in the API request.

Steps to Resolve the Issue

To resolve the 91503 error, follow these steps:

Step 1: Verify the Payment Method Token

Ensure that the payment method token you are using is valid. You can verify this by checking the token's status in your Braintree control panel. Navigate to the Braintree Dashboard and search for the token under the 'Payment Methods' section.

Step 2: Confirm Customer Association

Make sure that the payment method token is associated with the correct customer. You can do this by querying the customer details using the Braintree API:

curl -X GET https://api.braintreegateway.com/merchants/your_merchant_id/customers/customer_id \
-H "Authorization: Bearer your_access_token"

Check the response to ensure the token is listed under the customer's payment methods.

Step 3: Update the Token if Necessary

If the token is invalid or expired, generate a new payment method token and update your application to use this new token. You can create a new token using the Braintree API:

curl -X POST https://api.braintreegateway.com/merchants/your_merchant_id/payment_methods \
-H "Authorization: Bearer your_access_token" \
-d 'customer_id=customer_id&payment_method_nonce=nonce_from_the_client'

Conclusion

By following these steps, you should be able to resolve the 'Invalid payment method token' error and ensure smooth operation of your subscription management system. For more detailed information, refer to the Braintree Recurring Billing Documentation.

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Braintree Recurring Invalid payment method token error encountered during subscription creation or update.

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