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Braintree Recurring Invalid subscription billing cycle error encountered during subscription creation or update.

The billing cycle parameters provided do not align with Braintree's requirements.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscriptions seamlessly. It is part of the Braintree API suite, which provides comprehensive solutions for handling payments, subscriptions, and billing cycles. This tool is particularly useful for businesses that require automated billing processes and subscription management.

Identifying the Symptom

When working with Braintree Recurring, you might encounter an error with the code 91528. This error typically manifests when attempting to create or update a subscription, and it indicates an issue with the billing cycle parameters.

What You Might See

The error message associated with this issue often reads: "Invalid subscription billing cycle." This message suggests that the parameters set for the billing cycle do not meet the expected criteria defined by Braintree.

Exploring the Issue

The error code 91528 is triggered when the billing cycle parameters are not correctly configured. Braintree requires specific parameters to be set for each subscription, including the billing frequency, duration, and start date. If any of these parameters are incorrect or missing, the system will reject the subscription request.

Common Causes

  • Incorrect billing frequency: The frequency must match one of the accepted values (e.g., monthly, yearly).
  • Invalid duration: The duration must be a positive integer.
  • Missing start date: The start date must be specified and formatted correctly.

Steps to Resolve the Issue

To resolve the 91528 error, follow these steps:

Step 1: Verify Billing Frequency

Ensure that the billing frequency parameter is set to a valid value. Braintree supports frequencies such as monthly and yearly. Check your code to confirm that the frequency aligns with these options.

"billingFrequency": "monthly"

Step 2: Check the Duration

Make sure the duration is a positive integer. This parameter defines how many billing cycles the subscription will last. For example:

"numberOfBillingCycles": 12

Step 3: Set the Start Date

Ensure the start date is provided and correctly formatted. The date should be in the format YYYY-MM-DD. For example:

"firstBillingDate": "2023-11-01"

Additional Resources

For more detailed information on configuring subscriptions, refer to the Braintree Recurring Billing Documentation. If you continue to experience issues, consider reaching out to Braintree Support for further assistance.

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