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Braintree Recurring Invalid subscription discount ID error encountered during subscription creation or update.

The discount ID used in the subscription is not valid or not set up correctly in Braintree.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscriptions seamlessly. It is part of the Braintree suite of APIs that enable businesses to handle recurring payments efficiently. This tool is essential for businesses that rely on subscription models, providing them with the capability to automate billing cycles, manage customer subscriptions, and apply discounts or promotions.

Identifying the Symptom

When using Braintree Recurring, you might encounter an error message with the code 91525. This error typically manifests when attempting to create or update a subscription and is accompanied by a message indicating an "Invalid subscription discount ID." This symptom suggests that the discount ID provided in the API request is not recognized by the Braintree system.

Exploring the Issue

Error Code Explanation

The error code 91525 is specific to Braintree's subscription management API. It indicates that the discount ID included in the request does not match any existing discount IDs configured in your Braintree account. This can occur if the ID is misspelled, not created, or if there are issues with the account setup.

Common Causes

  • The discount ID is incorrectly typed in the API request.
  • The discount ID has not been created in the Braintree control panel.
  • There are permission issues preventing access to the discount ID.

Steps to Resolve the Issue

Verify Discount ID

First, ensure that the discount ID used in your API request is correct. Log in to your Braintree Control Panel and navigate to the Discounts section. Verify that the discount ID exists and is active.

Correct the API Request

Once you have verified the discount ID, update your API request to include the correct ID. Ensure that there are no typographical errors. Here is an example of how to include a discount ID in a subscription request:

{
"subscription": {
"planId": "your_plan_id",
"discounts": {
"add": [
{
"inheritedFromId": "your_discount_id"
}
]
}
}
}

Check Account Permissions

If the issue persists, check your account permissions to ensure that your API user has the necessary rights to access discounts. You can manage user roles and permissions in the Braintree Control Panel.

Conclusion

By following these steps, you should be able to resolve the 91525 error related to invalid subscription discount IDs in Braintree Recurring. Ensuring that your discount IDs are correctly set up and accessible is crucial for smooth subscription management. For further assistance, consider reaching out to Braintree Support.

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