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Braintree Recurring Invalid subscription trial duration error encountered.

The trial duration set for a subscription is outside the allowed limits.

Understanding Braintree Recurring

Braintree Recurring is a powerful tool designed to manage billing and subscriptions for businesses. It allows developers to integrate subscription billing into their applications seamlessly, providing features like automatic billing, trial periods, and more. This tool is part of the broader Braintree Payments platform, which offers a comprehensive suite of payment processing solutions.

Identifying the Symptom

When working with Braintree Recurring, you may encounter the error code 91527, which indicates an issue with the subscription trial duration. This error typically manifests when attempting to create or update a subscription with an invalid trial period.

What You Might See

Developers often see an error message stating "Invalid subscription trial duration" when this issue arises. This message is a clear indication that the trial duration set does not meet the required criteria.

Exploring the Issue

The error code 91527 is specific to the trial duration parameter within a subscription request. Braintree enforces certain limits on trial durations to ensure consistency and prevent errors in billing cycles. If the trial duration is set outside these limits, the system will reject the request, resulting in this error.

Common Causes

  • Setting a trial duration that is too long or too short.
  • Using a non-integer value for the trial duration.
  • Accidentally omitting the trial duration parameter.

Steps to Fix the Issue

To resolve the 91527 error, follow these actionable steps:

Step 1: Verify Trial Duration

Ensure that the trial duration is set to a valid integer value within the allowed range. Braintree typically allows trial durations between 1 and 365 days. Double-check your code to confirm the value is correct.

// Example of setting a valid trial duration
var subscriptionRequest = {
paymentMethodToken: "your_payment_method_token",
planId: "your_plan_id",
trialDuration: 30, // Valid trial duration
trialDurationUnit: "day"
};

Step 2: Update Your Code

If the trial duration is incorrect, update your code to reflect a valid duration. Ensure that the parameter is included in your subscription request.

Step 3: Test Your Changes

After making the necessary changes, test your application to ensure the error is resolved. You can use Braintree's sandbox environment for testing without affecting live data.

Additional Resources

For more information on managing subscriptions with Braintree, refer to the Braintree Recurring Billing Guide. This guide provides comprehensive details on setting up and managing subscriptions effectively.

For further assistance, consider reaching out to Braintree Support for personalized help.

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