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Braintree Recurring Subscription already expired

The subscription has reached its expiration date and is no longer active.

Understanding Braintree Recurring

Braintree Recurring is a powerful API tool designed to manage billing and subscriptions for businesses. It allows developers to integrate subscription management into their applications seamlessly, handling tasks such as creating, updating, and canceling subscriptions. This tool is part of the broader Braintree Payments platform, which is widely used for processing online payments.

Identifying the Symptom

When working with Braintree Recurring, you might encounter the error code 91516, which indicates that a subscription has already expired. This error typically arises when an attempt is made to interact with a subscription that is no longer active.

What You Might Observe

Developers may notice that their application is unable to process certain subscription-related requests. The error message "Subscription already expired" may appear in logs or user interfaces, indicating that the subscription in question has reached its end date.

Exploring the Issue

The error code 91516 is triggered when a subscription has passed its expiration date. This means that the subscription is no longer valid, and any attempts to modify or charge the subscription will fail. This can occur if the subscription was not renewed or if there was an oversight in managing the subscription lifecycle.

Common Scenarios

  • The subscription was set to expire on a specific date and was not renewed.
  • There was a misconfiguration in the subscription settings, leading to an unexpected expiration.
  • The customer canceled the subscription, and it was not updated in the system.

Steps to Fix the Issue

To resolve the error code 91516, follow these actionable steps:

Step 1: Verify Subscription Status

First, check the current status of the subscription in question. You can do this by querying the Braintree API:

GET /subscriptions/{subscription_id}

This will return the subscription details, including its status and expiration date.

Step 2: Handle Expired Subscriptions

If the subscription is indeed expired, consider the following actions:

  • Notify the customer about the expiration and provide options for renewal.
  • Update your application logic to handle expired subscriptions gracefully, such as offering a renewal link or alternative options.

Step 3: Renew the Subscription

If the customer wishes to renew the subscription, you can create a new subscription using the Braintree API:

POST /subscriptions
{
"paymentMethodToken": "your_payment_method_token",
"planId": "your_plan_id"
}

Ensure that the payment method and plan ID are correctly specified to avoid further issues.

Additional Resources

For more information on managing subscriptions with Braintree, refer to the following resources:

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