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Checkout.com is a prominent payment gateway provider that facilitates online transactions for businesses worldwide. It offers a comprehensive suite of payment solutions, including card processing, fraud detection, and financial reporting. The platform is designed to streamline the payment process, ensuring secure and efficient transactions for both merchants and customers.
One common issue encountered by developers using Checkout.com is the 'Invalid Expiry Date' error. This error typically arises during the payment process when the expiration date of a credit or debit card is entered incorrectly. The symptom is usually observed as a rejection of the transaction, accompanied by an error message indicating the invalid expiry date.
The 'Invalid Expiry Date' error occurs when the expiration date provided does not match the expected format or contains incorrect information. This can happen due to typographical errors, incorrect date formats, or expired cards. The error prevents the transaction from being processed, ensuring that only valid and current card details are used.
To resolve the 'Invalid Expiry Date' error, follow these actionable steps:
Ensure that the expiry date is entered in the correct format. Checkout.com typically requires the format to be MM/YY. Double-check the input field to confirm that the date is entered correctly.
Review the expiry date for any typographical errors. Ensure that the month and year are entered accurately and correspond to the details on the card.
Verify that the card being used is not expired. If the card is expired, request updated card details from the customer.
If the issue persists, test the transaction with a different card to determine if the problem is specific to the card being used. This can help isolate the issue and confirm if the original card details were incorrect.
For more information on handling payment errors with Checkout.com, refer to the official Checkout.com Documentation. You can also explore the Checkout.com Blog for insights and updates on payment processing best practices.
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