Debug Your Infrastructure

Get Instant Solutions for Kubernetes, Databases, Docker and more

AWS CloudWatch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pod Stuck in CrashLoopBackOff
Database connection timeout
Docker Container won't Start
Kubernetes ingress not working
Redis connection refused
CI/CD pipeline failing

Descope MFA Required

Multi-factor authentication is required but not completed.

Understanding Descope: A Powerful Auth Provider

Descope is a robust authentication provider designed to enhance the security of applications by offering a range of authentication methods, including multi-factor authentication (MFA). It helps developers integrate secure login processes into their applications, ensuring that only authorized users gain access.

Recognizing the Symptom: MFA Required

When using Descope, you might encounter an issue where users are unable to proceed with their login process due to an 'MFA Required' error. This symptom is typically observed when the application prompts users to complete an additional authentication step, but they have not yet done so.

What Users See

Users might see a message indicating that multi-factor authentication is required, preventing them from accessing the application until they complete the necessary steps.

Delving into the Issue: Why MFA is Required

The 'MFA Required' issue arises when an application is configured to enforce multi-factor authentication for enhanced security, but the user has not completed the MFA process. This is a common security measure to protect sensitive data and ensure that the person attempting to access the application is indeed the authorized user.

Technical Explanation

In technical terms, the application checks for a valid MFA token during the authentication process. If the token is missing or invalid, the application triggers the 'MFA Required' error, prompting the user to complete the MFA setup.

Steps to Resolve the MFA Required Issue

To resolve this issue, follow these steps to ensure users can complete the MFA process and gain access to the application:

Step 1: Prompt User for MFA Setup

Ensure that your application prompts the user to set up MFA if they haven't already. This can be done by redirecting them to the MFA setup page. For example:

if (mfaRequired) {
window.location.href = '/setup-mfa';
}

Step 2: Guide Users Through MFA Completion

Provide clear instructions for users to complete the MFA process. This might include downloading an authenticator app or receiving a verification code via SMS or email.

Step 3: Verify MFA Completion

Once the user completes the MFA setup, verify the MFA token during the login process. Ensure your backend is configured to check for a valid MFA token before granting access.

function verifyMfaToken(token) {
// Logic to verify MFA token
return isValidToken(token);
}

Additional Resources

For more information on setting up MFA with Descope, refer to the Descope MFA Setup Guide. Additionally, you can explore Auth0's MFA Documentation for general best practices on implementing multi-factor authentication.

Master 

Descope MFA Required

 debugging in Minutes

— Grab the Ultimate Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Real-world configs/examples
Handy troubleshooting shortcuts
Your email is safe with us. No spam, ever.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

🚀 Tired of Noisy Alerts?

Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.

Heading

Your email is safe thing.

Thank you for your Signing Up

Oops! Something went wrong while submitting the form.

MORE ISSUES

Deep Sea Tech Inc. — Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid