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Hyperbolic Unsupported File Type

The uploaded file type is not supported by the API.

Understanding Hyperbolic: A Tool for LLM Inference

Hyperbolic is a cutting-edge tool designed to facilitate large language model (LLM) inference in production applications. It provides a robust API layer that enables engineers to seamlessly integrate LLM capabilities into their applications, enhancing functionality and user experience.

Identifying the Symptom: Unsupported File Type Error

When using Hyperbolic, you might encounter an error indicating an unsupported file type. This typically manifests as an error message stating that the uploaded file type is not supported by the API, preventing further processing.

Exploring the Issue: Why the Error Occurs

The 'Unsupported File Type' error occurs when a file uploaded to the Hyperbolic API is in a format that the API does not recognize or cannot process. This is often due to the file being in a non-standard format or a format that is not included in the API's supported file types.

Common Unsupported File Types

Some common file types that might trigger this error include proprietary formats or less common file extensions that are not widely used in LLM applications.

Steps to Resolve the Unsupported File Type Error

To resolve this issue, follow these actionable steps:

Step 1: Identify Supported File Formats

First, check the Hyperbolic API documentation to identify the list of supported file formats. This information is crucial for ensuring compatibility. You can find the documentation here.

Step 2: Convert the File to a Supported Format

Once you know the supported formats, convert your file to one of these formats. You can use tools like CloudConvert or Zamzar for file conversion. For example, to convert a file to a supported format using CloudConvert, follow these steps:

  • Visit the CloudConvert website.
  • Upload your file.
  • Select the desired output format from the list of supported formats.
  • Click 'Convert' and download the converted file.

Step 3: Re-upload the Converted File

After converting the file, re-upload it to the Hyperbolic API. Ensure that the file is correctly formatted and that there are no additional errors during the upload process.

Conclusion

By following these steps, you can effectively resolve the 'Unsupported File Type' error in Hyperbolic. Always ensure that your files are in a compatible format to avoid similar issues in the future. For more detailed guidance, refer to the Hyperbolic Support Page.

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