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MessageBird Unsupported Message Type

The message type is not supported by the API.

Understanding MessageBird: A Powerful SMS Communication API

MessageBird is a leading cloud communications platform that provides a robust API for sending and receiving SMS, MMS, and other message types. It is widely used by developers to integrate messaging capabilities into their applications, enabling seamless communication with users across the globe.

Identifying the Symptom: Unsupported Message Type

When working with MessageBird's API, you might encounter an error indicating an 'Unsupported Message Type'. This typically manifests when attempting to send a message using a type that the API does not recognize or support.

What You Observe

Developers may notice that their application fails to send messages, and the API returns an error response. This can disrupt communication workflows and affect user experience.

Exploring the Issue: Unsupported Message Type

The 'Unsupported Message Type' error occurs when the API receives a request with a message type that it cannot process. MessageBird supports specific message types such as SMS and MMS, and using any other type will trigger this error.

Common Causes

  • Attempting to send a message using a non-standard type.
  • Incorrectly configured message parameters in the API request.

Steps to Resolve the Unsupported Message Type Error

To fix this issue, follow these actionable steps:

Step 1: Verify Message Type

Ensure that the message type specified in your API request is supported by MessageBird. Refer to the MessageBird SMS Messaging API documentation for a list of supported message types.

Step 2: Correct API Request

Review your API request to ensure that all parameters are correctly configured. Here is an example of a valid SMS request:

{
"recipients": "31612345678",
"originator": "YourBrand",
"body": "Hello, this is a test message!"
}

Step 3: Test with Supported Types

Test your application by sending messages using supported types such as SMS or MMS. This will help confirm that the issue is resolved.

Additional Resources

For further assistance, consider exploring the following resources:

By following these steps, you can effectively resolve the 'Unsupported Message Type' error and ensure smooth communication through your application.

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