Debug Your Infrastructure

Get Instant Solutions for Kubernetes, Databases, Docker and more

Quick Fix
Deep Dive
Best Practice
Step-By-Step
Tools
AWS CloudWatch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pod Stuck in CrashLoopBackOff
Database connection timeout
Docker Container won't Start
Kubernetes ingress not working
Redis connection refused
CI/CD pipeline failing

OneSignal Expired Push Token

The push token has expired and is no longer valid.

Understanding OneSignal: A Push Communication API Provider

OneSignal is a leading push notification service provider that enables developers to send notifications to users across different platforms, including iOS, Android, and web. It simplifies the process of engaging users by providing a robust API for sending personalized and timely notifications.

Identifying the Symptom: Expired Push Token

When using OneSignal, you might encounter an issue where notifications are not being delivered to certain devices. One common symptom of this problem is receiving an error message indicating an 'Expired Push Token'. This error suggests that the push token associated with a device is no longer valid.

What is a Push Token?

A push token is a unique identifier assigned to a device by the operating system (iOS or Android) that allows OneSignal to send notifications to that specific device.

Exploring the Issue: Why Do Push Tokens Expire?

Push tokens can expire for several reasons, including:

  • The user has uninstalled and reinstalled the app, resulting in a new token.
  • The device's operating system has been updated, causing token invalidation.
  • The token has naturally expired over time as part of the operating system's security protocols.

Impact of an Expired Push Token

An expired push token means that any notifications sent to that token will not reach the intended device, leading to a breakdown in communication with the user.

Steps to Fix the Issue: Renewing the Push Token

To resolve the issue of an expired push token, follow these steps:

  1. Request a New Push Token: Ensure that your app requests a new push token from the device. This typically happens during the app's initialization phase. For iOS, you can use the following code snippet:UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .sound, .badge]) { granted, error in
    guard granted else { return }
    DispatchQueue.main.async {
    UIApplication.shared.registerForRemoteNotifications()
    }
    }
  2. For Android, ensure that your app is configured to receive a new token using Firebase Cloud Messaging (FCM).
  3. Update the Token in OneSignal: Once you have obtained a new token, update it in OneSignal. This can be done using OneSignal's API or SDK. Refer to the OneSignal SDK Documentation for detailed instructions.
  4. Test the Notification Delivery: After updating the token, send a test notification to verify that it is delivered successfully to the device.

Additional Resources

For more information on handling push tokens and troubleshooting related issues, consider visiting the following resources:

Master 

OneSignal Expired Push Token

 debugging in Minutes

— Grab the Ultimate Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Real-world configs/examples
Handy troubleshooting shortcuts
Your email is safe with us. No spam, ever.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

🚀 Tired of Noisy Alerts?

Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.

Heading

Your email is safe thing.

Thank you for your Signing Up

Oops! Something went wrong while submitting the form.

MORE ISSUES

CrewAI Agentic Framework The HTTP headers provided are in an incorrect format.
Headers do not conform to HTTP standards.
CrewAI Agentic Framework The application is unable to process requests due to exceeding the concurrency limit.
The application has exceeded the allowed number of concurrent operations.
CrewAI Agentic Framework INVALID_CALLBACK_URL error encountered when configuring CrewAI Agentic Framework.
The callback URL provided is invalid or unreachable.
CrewAI Agentic Framework Encountering an error message indicating an unsupported file type when using CrewAI Agentic Framework.
The file type provided is not supported by the application.
CrewAI Agentic Framework INVALID_QUERY_SYNTAX error encountered when executing a query.
The query syntax is incorrect and cannot be processed by the server.
CrewAI Agentic Framework Unexpected HTTP response code received from the server.
The server returned an unexpected HTTP response code.
CrewAI Agentic Framework SERVICE_TIMEOUT
The service did not respond within the expected time frame.
CrewAI Agentic Framework The application fails to start or behaves unexpectedly due to configuration errors.
The configuration file is malformed or contains errors.
CrewAI Agentic Framework Encountering an 'UNSUPPORTED_OPERATION' error when attempting to execute a specific operation.
The requested operation is not supported by the current version of the CrewAI Agentic Framework.
CrewAI Agentic Framework RESOURCE_LOCKED error encountered when trying to access a resource.
The resource is currently locked and cannot be accessed.
CrewAI Agentic Framework The application throws an INVALID_CHARACTER_ENCODING error when processing input data.
The character encoding of the input data is not supported by the CrewAI Agentic Framework.
CrewAI Agentic Framework CORS_POLICY_VIOLATION
The request violates the Cross-Origin Resource Sharing (CORS) policy.
CrewAI Agentic Framework The application throws an INVALID_DATE_FORMAT error when processing date inputs.
The date format provided does not match the expected format.
CrewAI Agentic Framework INVALID_SESSION_TOKEN error encountered during API requests.
The session token is invalid or has been tampered with.
CrewAI Agentic Framework SERVICE_DEPENDENCY_FAIL
A dependent service failed, affecting the application's functionality.
CrewAI Agentic Framework The application fails to start or behaves unexpectedly due to configuration issues.
A configuration value is invalid or not recognized by the application.
CrewAI Agentic Framework An exception occurred that was not caught by the application.
An exception occurred that was not caught by the application.
CrewAI Agentic Framework Application hangs unexpectedly.
A deadlock condition was detected.
CrewAI Agentic Framework An error occurred while parsing the input data or response.
The data format is incorrect or does not match the expected structure.
CrewAI Agentic Framework An invalid state transition was attempted in the application logic.
The application attempted to transition between states that are not allowed according to the defined state management logic.
CrewAI Agentic Framework API_DEPRECATION_WARNING
The API being used is deprecated and may be removed in future versions.
CrewAI Agentic Framework The application is consuming more memory over time.
Improper resource management leading to memory leaks.
CrewAI Agentic Framework The server returns an error indicating that the media type of the request is not supported.
The media type specified in the request header is not among the supported types by the server.
CrewAI Agentic Framework The application fails to authenticate and returns an 'INVALID_CREDENTIALS' error.
The credentials provided for authentication are incorrect.
CrewAI Agentic Framework RESOURCE_NOT_FOUND error when accessing a specific resource.
The requested resource could not be found on the server.
CrewAI Agentic Framework Encountering dependency version conflicts during package installation.
Conflicting versions of dependencies that cannot be resolved automatically.
CrewAI Agentic Framework CONNECTION_REFUSED
The connection to the server was refused, possibly due to incorrect server address or port.
CrewAI Agentic Framework Unexpected null value encountered during runtime.
A null value was encountered where it was not expected, causing a runtime error.
CrewAI Agentic Framework INVALID_FILE_PATH error encountered when trying to access a file.
The specified file path is invalid or the file does not exist.
CrewAI Agentic Framework Authentication or data consistency issues due to unsynchronized system time.
The system time is not synchronized with a reliable time server.
CrewAI Agentic Framework SSL certificate errors are encountered when trying to connect to a server using the CrewAI Agentic Framework.
The SSL certificate may be expired, not trusted, or improperly installed.
CrewAI Agentic Framework INTERNAL_SERVER_ERROR
The server encountered an unexpected condition that prevented it from fulfilling the request.
CrewAI Agentic Framework The application is receiving a RATE_LIMIT_EXCEEDED error.
The application has exceeded the allowed number of requests in a given time period.
CrewAI Agentic Framework The JSON data provided has syntax errors and cannot be parsed.
The JSON data is not formatted correctly, leading to parsing errors.
CrewAI Agentic Framework Unauthorized access error encountered when trying to access a resource.
An attempt was made to access a resource without proper authorization.
CrewAI Agentic Framework SERVICE_UNAVAILABLE
The requested service is temporarily unavailable due to maintenance or high load.
CrewAI Agentic Framework The system throws an INVALID_INPUT_PARAMETER error when executing a task.
One or more input parameters are invalid or not recognized by the agent.
CrewAI Agentic Framework The response from the server does not match the expected format.
The server's response format has changed or is not properly aligned with the expected schema.
CrewAI Agentic Framework Error message indicating a data format mismatch.
The input data format does not match the expected format required by the agent.
CrewAI Agentic Framework The application fails to start or crashes unexpectedly.
The system has run out of storage space required for operation.
CrewAI Agentic Framework Application fails to start due to configuration errors.
There is an error in the configuration settings that prevents the application from running correctly.
CrewAI Agentic Framework User encounters a 'SESSION_EXPIRED' error message when trying to perform actions within the CrewAI Agentic Framework.
The user session has expired due to inactivity or session timeout settings.
CrewAI Agentic Framework The application is unable to establish a connection to the database.
The database connection settings might be incorrect or the database server is not running.
CrewAI Agentic Framework Encountering INVALID_API_KEY error when trying to authenticate with the CrewAI Agentic Framework.
The API key used is either incorrect or not recognized by the CrewAI server.
CrewAI Agentic Framework The application is running slowly or crashing unexpectedly.
The application has exceeded the allocated resource limits such as memory or CPU.
CrewAI Agentic Framework PERMISSION_DENIED error encountered when attempting to perform an operation.
The application does not have the necessary permissions to perform the requested operation.
CrewAI Agentic Framework A required dependency is not installed or not found in the environment.
A required dependency is not installed or not found in the environment.
CrewAI Agentic Framework Encountering an error message indicating an unsupported agent version.
The agent version being used is not supported by the current framework.
CrewAI Agentic Framework Network request timed out
Slow or unstable internet connection
CrewAI Agentic Framework The application fails to authenticate API requests, resulting in an error message indicating the token has expired.
The authentication token used for API requests has expired.
CrewAI Agentic Framework Agent initialization failed due to missing configuration files.
Missing configuration files during the initialization of the CrewAI Agentic Framework.
AutoGen Agentic Framework Unexpected server error encountered while using AutoGen Agentic Framework.
The server encountered an unexpected condition which prevented it from fulfilling the request.
AutoGen Agentic Framework Invalid configuration value encountered during runtime.
Configuration values are set outside the allowed range, causing the framework to malfunction.
AutoGen Agentic Framework Unsupported operation mode error encountered during execution.
The operation mode set in the configuration is not supported by the current version of the AutoGen Agentic Framework.
AutoGen Agentic Framework Invalid query parameter encountered during API request.
The query parameters provided in the API request do not match the expected format or are missing required fields.
AutoGen Agentic Framework Invalid state transition error encountered during workflow execution.
The error is caused by attempting a state transition that is not allowed within the defined workflow.
AutoGen Agentic Framework Data truncation error encountered during data processing.
The data being processed exceeds the allowed size limits, leading to truncation.
AutoGen Agentic Framework Encountering authentication errors when attempting to connect to the AutoGen Agentic Framework.
Invalid authentication method.
AutoGen Agentic Framework Resource quota exceeded error encountered during execution.
The application has reached its allocated resource limits, such as CPU, memory, or API calls.
AutoGen Agentic Framework Unsupported media type error encountered during media processing.
The media type being used is not supported by the AutoGen Agentic Framework.
AutoGen Agentic Framework Data inconsistency or unexpected results during data operations.
Data integrity violation.
AutoGen Agentic Framework Encountering an error message related to header formatting when using AutoGen Agentic Framework.
Headers are not correctly formatted according to the expected pattern.
AutoGen Agentic Framework Resource not found error when accessing a specific resource in AutoGen Agentic Framework.
The resource identifier used does not exist in the system.
AutoGen Agentic Framework Encountering errors related to cache configuration.
Invalid cache configuration.
AutoGen Agentic Framework Encountering an error message indicating an unsupported protocol version when using the AutoGen Agentic Framework.
The protocol version being used is not supported by the current version of the AutoGen Agentic Framework.
AutoGen Agentic Framework Invalid response format encountered when using the AutoGen Agentic Framework.
The response does not conform to the expected format, leading to processing errors.
AutoGen Agentic Framework Resource lock timeout encountered during execution.
The system is experiencing delays due to resource lock timeout, potentially caused by high contention or inefficient resource access patterns.
AutoGen Agentic Framework Encountering an error message related to invalid command syntax.
The command syntax used in the AutoGen Agentic Framework is incorrect.
AutoGen Agentic Framework Data type mismatch error encountered during API calls.
The data types provided in the request do not match the expected data types as defined in the API documentation.
AutoGen Agentic Framework Session timeout error encountered during use of the AutoGen Agentic Framework.
Session timeout due to default settings or prolonged inactivity.
AutoGen Agentic Framework Resource allocation failure.
System resources are insufficient or limits are too low.
AutoGen Agentic Framework Unexpected behavior or errors when running AutoGen Agentic Framework applications.
Incorrect environment variables.
AutoGen Agentic Framework Encountering an error message indicating an invalid URL format.
The URL provided does not conform to the expected pattern required by the AutoGen Agentic Framework.
AutoGen Agentic Framework Error encountered due to invalid file permissions.
The application does not have the necessary permissions to access a required file.
AutoGen Agentic Framework Unsupported character encoding error encountered during data processing.
The data being processed contains characters that are not supported by the current encoding format.
AutoGen Agentic Framework Circular dependency detected.
Circular dependencies in code.
AutoGen Agentic Framework Encountering errors related to date formats when using AutoGen Agentic Framework.
Invalid date format.
AutoGen Agentic Framework Unexpected null value encountered during processing.
A required field was not populated, leading to a null value error.
AutoGen Agentic Framework Service dependency failure observed in AutoGen Agentic Framework.
Service dependency failure.
AutoGen Agentic Framework Configuration file errors or unexpected behavior during runtime.
Invalid configuration syntax.
AutoGen Agentic Framework Data serialization error encountered during runtime.
Data objects are not serializable or do not conform to the expected format.
AutoGen Agentic Framework Encountering an error message indicating an unsupported operation.
Attempting to use a feature or operation that is not supported in the current context of the AutoGen Agentic Framework.
AutoGen Agentic Framework SSL certificate error encountered during API requests.
The SSL certificate is either not correctly installed or has expired.
AutoGen Agentic Framework Configuration mismatch leading to unexpected behavior or errors.
Inconsistent configuration settings across different environments.
AutoGen Agentic Framework Concurrency conflict.
Improper handling of concurrent access in the AutoGen Agentic Framework.
AutoGen Agentic Framework Invalid session token error encountered during API requests.
The session token used is invalid, possibly due to expiration or corruption.
AutoGen Agentic Framework Encountering an error due to unsupported data format.
The data being processed is not in a format supported by the AutoGen Agentic Framework.
AutoGen Agentic Framework File not found error when using AutoGen Agentic Framework.
The file path is incorrect or the file does not exist in the specified location.
AutoGen Agentic Framework Error code AGF-013 is encountered when attempting to execute a function within the AutoGen Agentic Framework.
The error is caused by invalid input parameters being passed to a function.
AutoGen Agentic Framework Rate limit exceeded error encountered during API requests.
The application is making too many requests in a short period, surpassing the allowed rate limit.
AutoGen Agentic Framework Service unavailable error encountered when using AutoGen Agentic Framework.
The service might be temporarily down or experiencing high load.
AutoGen Agentic Framework Authentication failure when using AutoGen Agentic Framework.
Incorrect authentication credentials or misconfiguration.
AutoGen Agentic Framework Memory usage increases over time, leading to application slowdown or crashes.
Memory leak detected in the application.
AutoGen Agentic Framework Encountering an error due to invalid JSON format.
The JSON data being used is not properly formatted, leading to parsing errors.
AutoGen Agentic Framework Database connection failure.
Incorrect database connection parameters or the database server is not running.
AutoGen Agentic Framework Unsupported framework version error encountered.
The version of the AutoGen Agentic Framework being used is not supported.
AutoGen Agentic Framework Dependency conflict error when using AutoGen Agentic Framework.
Version conflicts between dependencies.
AutoGen Agentic Framework Encountering permission errors when accessing resources.
Insufficient permissions.
AutoGen Agentic Framework Application fails to start with an error indicating a missing configuration file.
The configuration file required by the AutoGen Agentic Framework is not found in the specified directory.
AutoGen Agentic Framework Invalid API key error encountered when using the AutoGen Agentic Framework.
The API key in the configuration file does not match the one provided by the service.

Backed by

Resources

DocumentationFun For DevsBlog

Contact

Contact UsAbout UsCareersTerms and ConditionsPrivacy PolicyShipping & and Delivery PolicyCancellation & Refund Policy

Platform

AI OpsAlert Grouping & De-DuplicationPlayBooksKubernetes Bot

Connect

Slack CommunityGithubLinkedInX (Twitter)
Deep Sea Tech Inc. — Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid