Debug Your Infrastructure

Get Instant Solutions for Kubernetes, Databases, Docker and more

AWS CloudWatch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pod Stuck in CrashLoopBackOff
Database connection timeout
Docker Container won't Start
Kubernetes ingress not working
Redis connection refused
CI/CD pipeline failing

OneSignal Notification Priority Not Set

The notification priority is not defined.

Understanding OneSignal: A Push Communication API Provider

OneSignal is a leading Push Communication API provider that enables developers to send notifications across various platforms, including mobile and web applications. It is widely used for its robust features, ease of integration, and ability to engage users effectively through timely notifications.

Identifying the Symptom: Notification Priority Not Set

When using OneSignal, you might encounter an issue where notifications are not delivered with the expected urgency or are delayed. This is often due to the notification priority not being set, which can affect how notifications are handled by the device's operating system.

Common Observations

  • Notifications appear delayed or not at all.
  • Users report missing important alerts.
  • Notifications do not appear in the expected order of urgency.

Exploring the Issue: Notification Priority Not Set

The root cause of this issue is typically the absence of a defined priority level in the notification payload. Notification priority determines how a notification is treated by the device's operating system, influencing its delivery speed and visibility.

Technical Explanation

In OneSignal, the priority of a notification can be set to influence its delivery behavior. For example, high-priority notifications are delivered immediately and can wake up a sleeping device, while low-priority notifications are delivered at a more convenient time.

Steps to Resolve the Issue: Setting Notification Priority

To resolve this issue, you need to set the appropriate priority level in your notification payload. Follow these steps:

Step 1: Access Your OneSignal Dashboard

Log in to your OneSignal Dashboard and navigate to the project where you are experiencing the issue.

Step 2: Modify the Notification Payload

When creating or updating a notification, ensure that you include the priority field in the payload. Here is an example of how to set the priority:

{
"app_id": "YOUR_APP_ID",
"included_segments": ["All"],
"contents": {"en": "Your message here"},
"priority": 10
}

In this example, setting the priority to 10 indicates a high-priority notification.

Step 3: Test the Notification

After setting the priority, send a test notification to ensure it is delivered with the expected urgency. Monitor the delivery and adjust the priority as needed based on your requirements.

Additional Resources

For more detailed information on setting notification priorities, refer to the OneSignal Documentation. You can also explore the OneSignal Blog for best practices and tips on optimizing your notification strategy.

Master 

OneSignal Notification Priority Not Set

 debugging in Minutes

— Grab the Ultimate Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Real-world configs/examples
Handy troubleshooting shortcuts
Your email is safe with us. No spam, ever.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

🚀 Tired of Noisy Alerts?

Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.

Heading

Your email is safe thing.

Thank you for your Signing Up

Oops! Something went wrong while submitting the form.

MORE ISSUES

Deep Sea Tech Inc. — Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid