Get Instant Solutions for Kubernetes, Databases, Docker and more
Paddle is a robust billing and subscription management platform designed for SaaS companies. It simplifies the process of managing payments, subscriptions, and taxes, allowing businesses to focus on growth. With Paddle, companies can handle global transactions seamlessly, ensuring compliance with international regulations.
When integrating Paddle into your application, you might encounter an error message indicating an 'Invalid Payment Method'. This typically occurs during the checkout process when a customer attempts to make a payment using a method that is either unsupported or incorrectly formatted.
Some of the common error messages you might see include:
The 'Invalid Payment Method' error arises when the payment details provided do not align with the accepted formats or supported methods by Paddle. This could be due to:
Paddle supports a variety of payment methods including major credit cards, PayPal, and Apple Pay. Ensure that the payment method you are using is listed in the Paddle Supported Payment Methods.
To resolve the 'Invalid Payment Method' error, follow these steps:
Ensure that the payment method details are entered correctly. Double-check the card number, expiration date, and CVV for any typos or formatting errors.
Visit the Paddle Supported Payment Methods page to confirm that the payment method is supported. If not, consider using an alternative method.
Ensure that the currency being used is compatible with the selected payment method. Refer to the Paddle Supported Currencies for more information.
If the issue persists, try using a different payment method to determine if the problem is specific to the original method.
By following these steps, you should be able to resolve the 'Invalid Payment Method' error in Paddle. For further assistance, consider reaching out to Paddle Support for more detailed guidance.
(Perfect for DevOps & SREs)
Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.