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Plivo Voice API is a powerful tool designed to facilitate seamless voice communication in applications. It allows developers to integrate voice calling features into their applications, enabling functionalities such as making and receiving calls, call forwarding, and more. Plivo is widely used in production environments for its reliability and scalability.
One common symptom users encounter when using Plivo Voice API is audio quality issues during calls. This can manifest as choppy audio, delays, or complete audio dropouts, which can significantly impact user experience.
The primary root cause of audio quality issues in Plivo Voice API is often related to network latency or insufficient bandwidth. These factors can disrupt the smooth transmission of audio data, leading to degraded call quality.
High network latency can cause delays in audio packets, resulting in echo or lag during calls. It is crucial to ensure that the network connection is stable and has low latency.
Insufficient bandwidth can lead to packet loss, where audio data is not transmitted correctly, causing choppy or missing audio. Ensuring adequate bandwidth is essential for maintaining high-quality audio.
To address audio quality issues in Plivo Voice API, follow these actionable steps:
For more detailed information on optimizing network conditions for Plivo Voice API, refer to the Plivo Voice Documentation. Additionally, the Plivo Blog offers insights and best practices for using Plivo services effectively.
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