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Razorpay INVALID_CVV error encountered during payment processing.

The CVV number provided is incorrect.

Resolving the INVALID_CVV Error in Razorpay

Understanding Razorpay

Razorpay is a comprehensive payment gateway solution that enables businesses to accept, process, and disburse payments with ease. It supports a wide range of payment methods, including credit and debit cards, net banking, UPI, and popular wallets. Razorpay is designed to simplify the payment process for both merchants and customers, ensuring secure and efficient transactions.

Identifying the Symptom

When integrating Razorpay into your application, you might encounter the INVALID_CVV error. This error typically occurs during the payment process, indicating that the CVV number provided by the user is incorrect. As a result, the transaction cannot be completed successfully.

Common Observations

  • Transaction failure message displayed to the user.
  • Error logs indicating INVALID_CVV.
  • Customer complaints about unsuccessful payments.

Details About the INVALID_CVV Issue

The INVALID_CVV error is a common issue faced by developers integrating payment gateways. The CVV (Card Verification Value) is a security feature for credit and debit card transactions, providing an additional layer of protection against fraud. When the CVV entered by the user does not match the card details, the payment gateway returns this error to prevent unauthorized transactions.

Technical Explanation

The error is triggered when the CVV number provided does not match the one associated with the card. This mismatch can occur due to user input errors or incorrect data being sent to the Razorpay API.

Steps to Fix the INVALID_CVV Issue

To resolve the INVALID_CVV error, follow these actionable steps:

1. Validate User Input

  • Ensure that the CVV field in your payment form is correctly capturing the user's input.
  • Implement client-side validation to check the CVV format before submission.

2. Verify API Request

  • Check the API request payload to ensure that the CVV is being sent correctly to Razorpay.
  • Use logging to capture the request data for debugging purposes.

3. Test with Valid Card Details

  • Use test card details provided by Razorpay to simulate transactions and verify that the CVV is being processed correctly. Refer to the Razorpay Test Card Details documentation for more information.

4. Update Error Handling

  • Implement error handling to provide clear feedback to users when the INVALID_CVV error occurs.
  • Guide users to re-enter their CVV correctly.

Conclusion

By following these steps, you can effectively address the INVALID_CVV error in your Razorpay integration. Ensuring accurate CVV input and proper API request handling will enhance the payment experience for your users. For further assistance, refer to the Razorpay Documentation or contact Razorpay support.

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