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Razorpay INVALID_SUBSCRIPTION_ID error encountered when attempting to access a subscription.

The subscription ID provided does not exist or is invalid.

Understanding Razorpay: A Powerful Payment Gateway

Razorpay is a leading payment gateway solution that enables businesses to accept, process, and disburse payments with ease. It offers a suite of payment solutions including payment gateway, subscriptions, and invoicing, making it a comprehensive tool for managing financial transactions online.

Symptom: Encountering the INVALID_SUBSCRIPTION_ID Error

When integrating Razorpay's subscription services, you might encounter the INVALID_SUBSCRIPTION_ID error. This error typically appears when attempting to access or manage a subscription using an API call.

Details About the INVALID_SUBSCRIPTION_ID Issue

What Does This Error Mean?

The INVALID_SUBSCRIPTION_ID error indicates that the subscription ID provided in your API request does not exist in the Razorpay system or is incorrectly formatted. This can halt your subscription management processes.

Common Causes of This Error

  • Typographical errors in the subscription ID.
  • Using an outdated or deleted subscription ID.
  • Incorrect API endpoint usage.

Steps to Fix the INVALID_SUBSCRIPTION_ID Issue

1. Verify the Subscription ID

Ensure that the subscription ID you are using is correct. Double-check for any typographical errors. You can retrieve the correct subscription ID from your Razorpay dashboard under the Subscriptions section.

2. Check the API Endpoint

Make sure you are using the correct API endpoint for subscription-related operations. Refer to the Razorpay API Documentation for the correct endpoints.

3. Validate the Subscription Status

Ensure that the subscription is active and not deleted or expired. You can check the status of a subscription through the Razorpay dashboard or by using the GET /subscriptions/{subscription_id} API call.

4. Update Your API Requests

If you have recently changed your subscription IDs or made updates to your subscriptions, ensure that your API requests reflect these changes. Update your codebase to use the latest subscription IDs.

Conclusion

By following these steps, you can resolve the INVALID_SUBSCRIPTION_ID error and ensure smooth operation of your subscription services with Razorpay. For further assistance, consider reaching out to Razorpay Support.

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