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Razorpay is a leading payment gateway solution that enables businesses to accept, process, and disburse payments with ease. It provides a seamless checkout experience and supports a wide range of payment methods, making it a popular choice for businesses looking to streamline their payment processes.
When using Razorpay, you might encounter the PAYMENT_LINK_EXPIRED error. This error typically occurs when a customer attempts to use a payment link that is no longer valid, leading to a failed transaction.
The PAYMENT_LINK_EXPIRED error indicates that the payment link has surpassed its validity period. Razorpay payment links have a predefined expiration time, after which they cannot be used for transactions. This is a security measure to prevent unauthorized or outdated transactions.
To resolve the PAYMENT_LINK_EXPIRED error, follow these steps:
Log in to your Razorpay dashboard and navigate to the Payment Links section. Click on 'Create Payment Link' to generate a new link. Ensure that you set an appropriate expiration time based on your business needs.
Once the new payment link is generated, share it with the customer via email, SMS, or any other communication channel. Make sure to inform them of the new expiration time to avoid future issues.
Regularly monitor the usage of payment links to ensure that customers are completing transactions within the validity period. You can use Razorpay's analytics tools to track link performance and customer behavior.
By understanding the PAYMENT_LINK_EXPIRED error and following the steps outlined above, you can effectively manage and resolve expired payment link issues in Razorpay. For more detailed guidance, refer to the official Razorpay Documentation.
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