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Sinch Voice Invalid Call Duration

The call duration specified is not valid.

Understanding Sinch Voice API

Sinch Voice API is a powerful tool designed to facilitate voice communication in applications. It allows developers to integrate voice calling features into their apps, providing users with seamless communication capabilities. The API is widely used for its reliability and ease of integration, making it a popular choice among developers looking to enhance their applications with voice functionalities.

Identifying the Symptom: Invalid Call Duration

When working with Sinch Voice API, you might encounter an error related to 'Invalid Call Duration'. This issue typically arises when the call duration specified in your API request does not conform to the expected format or exceeds the permissible limits set by the API.

Common Error Message

Developers often see an error message indicating that the call duration is invalid. This message serves as a prompt to review the parameters being passed in the API request.

Exploring the Issue: What Causes Invalid Call Duration?

The 'Invalid Call Duration' error occurs when the duration parameter in the API request is either incorrectly formatted or falls outside the acceptable range. This can happen due to typographical errors, incorrect data types, or misunderstanding of the API's requirements.

Understanding Duration Format

The Sinch Voice API expects the call duration to be specified in a particular format, usually in seconds. Any deviation from this format can trigger the error.

Steps to Resolve the Invalid Call Duration Issue

To fix the 'Invalid Call Duration' error, follow these steps:

Step 1: Verify the Duration Format

Ensure that the call duration is specified in seconds. Double-check the API documentation for the correct format. You can find the documentation here.

Step 2: Check for Typographical Errors

Review your code to ensure there are no typographical errors in the duration value. A simple mistake in typing can lead to this error.

Step 3: Validate the Duration Range

Confirm that the duration falls within the acceptable range specified by Sinch. If the API has a maximum limit, ensure your duration does not exceed it.

Step 4: Test with Valid Data

Conduct tests using valid duration values to ensure the issue is resolved. Use test cases that cover both the minimum and maximum limits.

Conclusion

By following these steps, you can effectively resolve the 'Invalid Call Duration' error in Sinch Voice API. Ensuring that your API requests adhere to the specified format and limits will help maintain smooth operation and enhance the user experience. For further assistance, refer to the Sinch troubleshooting guide.

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