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SparkPost Invalid Bounce Classification

The bounce classification provided is not recognized.

Understanding SparkPost: A Powerful Email Communication API

SparkPost is a leading email delivery service that provides robust APIs for sending and tracking emails. It is widely used by developers and businesses to ensure reliable email communication. SparkPost offers features like real-time analytics, bounce handling, and email templates, making it a comprehensive solution for email management.

Identifying the Symptom: Invalid Bounce Classification

When using SparkPost, you might encounter an error related to 'Invalid Bounce Classification'. This issue typically arises when the bounce classification provided in your API request is not recognized by SparkPost.

What You Observe

While processing bounce events, you may notice that certain emails are not being classified correctly, or you receive an error message indicating an invalid bounce classification.

Exploring the Issue: Why Does This Error Occur?

The error occurs because the bounce classification specified in your request does not match any of the valid classifications recognized by SparkPost. Bounce classifications are used to categorize the reasons why an email could not be delivered, and using an incorrect classification can lead to misinterpretation of bounce data.

Understanding Bounce Classifications

Bounce classifications are predefined categories that help in understanding the nature of email delivery failures. For a list of valid bounce classifications, refer to the SparkPost documentation.

Steps to Fix the Invalid Bounce Classification Issue

To resolve this issue, follow these steps:

Step 1: Verify Your Bounce Classification

Ensure that the bounce classification you are using is valid. You can find the list of valid classifications in the SparkPost API documentation.

Step 2: Update Your API Request

Modify your API request to include a valid bounce classification. Here is an example of how to structure your request:

{
"bounce_class": "10",
"description": "Invalid Recipient"
}

Step 3: Test Your Changes

After updating your request, test it to ensure that the error is resolved. You can use tools like Postman to send API requests and verify the response.

Conclusion

By ensuring that you use valid bounce classifications, you can effectively manage bounce events and maintain the integrity of your email communication system. For more detailed guidance, always refer to the official SparkPost documentation.

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