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Square is a leading FinTech company providing a comprehensive suite of tools for businesses to manage payments, both online and offline. Its payment gateway API allows developers to integrate secure and efficient payment processing into their applications, facilitating seamless transactions for users.
During the checkout process, users may encounter the INVALID_DISCOUNT_CODE error. This error typically manifests when a customer attempts to apply a discount code that is either invalid or has expired, preventing the discount from being applied to the transaction.
The INVALID_DISCOUNT_CODE error is triggered when the discount code entered does not match any active codes in the system. This can occur due to several reasons, such as typographical errors, expired codes, or codes that have been deactivated.
To resolve this issue, follow these steps:
Ensure that the discount code entered by the user is correct. Double-check for any typographical errors and confirm that the code is still active.
Access the Square Dashboard and navigate to the Discounts section. Verify the expiry date of the discount code to ensure it is still valid.
Ensure that the discount code is applicable to the items in the cart. Some codes may have restrictions on product categories or minimum purchase amounts.
If the code has expired or been deactivated, consider creating a new code or reactivating the existing one. This can be done through the Square Dashboard by following the Square Developer Documentation.
By following these steps, you can effectively troubleshoot and resolve the INVALID_DISCOUNT_CODE error in your Square-integrated application. Ensuring that discount codes are valid and applicable will enhance the checkout experience for your users.
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