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Stripe Billing plan_not_found

The specified plan ID does not exist.

Understanding Stripe Billing

Stripe Billing is a comprehensive tool designed to manage recurring billing and subscription services. It allows businesses to automate billing processes, manage subscriptions, and handle payments efficiently. Stripe Billing is part of the broader suite of Stripe APIs, which are widely used for financial transactions and payment processing.

Identifying the Symptom

When using Stripe Billing, you might encounter the error message: plan_not_found. This error typically appears when attempting to create or update a subscription with a plan that does not exist in your Stripe account.

Exploring the Issue

The plan_not_found error indicates that the specified plan ID is not recognized by Stripe. This could be due to a typo in the plan ID, the plan not being created in the Stripe dashboard, or the plan being deleted or archived.

Common Causes

  • Incorrect plan ID used in the API request.
  • The plan has not been created in the Stripe dashboard.
  • The plan has been deleted or archived.

Steps to Fix the Issue

Verify the Plan ID

First, ensure that the plan ID you are using in your API request matches the plan ID in your Stripe dashboard. You can find the plan ID by navigating to the Stripe Plans Dashboard.

Create or Restore the Plan

If the plan does not exist, you will need to create it. Follow these steps:

  1. Log in to your Stripe account.
  2. Navigate to the Products section.
  3. Select Add product and fill in the necessary details.
  4. Ensure the plan ID matches what you intend to use in your application.

If the plan was archived, you can restore it by navigating to the archived plans section and selecting Restore.

Update Your Application

Once the plan is verified or created, update your application to use the correct plan ID. Ensure that the API requests are correctly formatted and that the plan ID is passed as a parameter where needed.

Additional Resources

For more information on managing plans in Stripe, refer to the Stripe Billing Documentation. If you continue to experience issues, consider reaching out to Stripe Support for further assistance.

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