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Stripe Checkout The card's expiration date is invalid.
Understanding Stripe Checkout
Stripe Checkout is a pre-built, hosted payment page optimized for conversion. It allows businesses to accept payments online with ease, providing a seamless experience for customers. Stripe Checkout handles all the complexities of payment processing, including security, compliance, and integration with various payment methods.
Identifying the Symptom
When using Stripe Checkout, you might encounter an error message indicating an invalid_expiry_date. This error typically appears when a customer attempts to complete a transaction using a credit or debit card with an invalid expiration date.
Details About the Issue
What Does 'invalid_expiry_date' Mean?
The invalid_expiry_date error occurs when the expiration date of the card entered by the customer is not valid. This could be due to a typo, an expired card, or an incorrect format.
Common Causes
- The customer entered the expiration date incorrectly.
- The card has expired.
- The format of the expiration date does not match the expected format (MM/YY).
Steps to Fix the Issue
Verify the Expiration Date
Ask the customer to double-check the expiration date on their card. Ensure that they enter the date in the correct format, typically MM/YY. For example, if the card expires in December 2023, the customer should enter 12/23.
Check for Expired Cards
If the card has expired, the customer will need to use a different card with a valid expiration date. Encourage them to update their payment information accordingly.
Implement Validation on Your Checkout Form
To prevent this error, implement client-side validation on your checkout form. Use JavaScript to ensure that the expiration date field accepts only valid dates. Here's a simple example:
document.getElementById('expiry-date').addEventListener('input', function() {
const expiryDate = this.value;
const regex = /^(0[1-9]|1[0-2])\/([0-9]{2})$/;
if (!regex.test(expiryDate)) {
alert('Please enter a valid expiration date in MM/YY format.');
}
});
Additional Resources
For more information on handling payment errors in Stripe, visit the Stripe Checkout Documentation. If you continue to experience issues, consider reaching out to Stripe Support for further assistance.
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Stripe Checkout The card's expiration date is invalid.
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