Debug Your Infrastructure

Get Instant Solutions for Kubernetes, Databases, Docker and more

AWS CloudWatch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pod Stuck in CrashLoopBackOff
Database connection timeout
Docker Container won't Start
Kubernetes ingress not working
Redis connection refused
CI/CD pipeline failing

Stripe Invoicing The PDF version of the invoice could not be generated.

Check for any issues with the invoice data that might prevent PDF generation.

Understanding Stripe Invoicing

Stripe Invoicing is a powerful tool designed to streamline the billing process for businesses. It allows companies to create, customize, and send invoices to their customers efficiently. The tool is part of Stripe's suite of financial technology solutions, which are widely used for handling payments and financial transactions.

Identifying the Symptom

One common issue that users might encounter is the failure to generate a PDF version of an invoice. This problem is typically indicated by an error message or a failure notification in the Stripe dashboard or API response.

Exploring the Issue: invoice_pdf_generation_failed

The error code invoice_pdf_generation_failed signifies that the system was unable to generate a PDF for the invoice. This can be a critical issue as it prevents the user from sending a downloadable invoice to their customers, which is often required for record-keeping and compliance.

Common Causes

  • Invalid or incomplete invoice data.
  • Network issues or service interruptions.
  • Configuration errors in the Stripe account settings.

Steps to Fix the Issue

To resolve the invoice_pdf_generation_failed error, follow these steps:

Step 1: Verify Invoice Data

Ensure that all required fields in the invoice data are correctly filled. Missing or incorrect data can prevent PDF generation. Check the following:

  • Customer details (name, email, address).
  • Line items (description, quantity, price).
  • Currency and tax information.

Refer to the Stripe Invoicing Integration Guide for detailed information on required fields.

Step 2: Check Network and Service Status

Ensure that there are no network issues or service outages affecting Stripe's services. You can check the Stripe Status Page for real-time updates on service availability.

Step 3: Review Account Configuration

Log into your Stripe account and verify that your account settings are correctly configured to support PDF generation. This includes ensuring that your account is in good standing and that there are no restrictions.

Step 4: Retry PDF Generation

After verifying the above, attempt to regenerate the PDF. You can do this via the Stripe Dashboard or by using the Stripe API. For API users, ensure your request is correctly formatted:

curl https://api.stripe.com/v1/invoices/{INVOICE_ID}/finalize \
-u sk_test_4eC39HqLyjWDarjtT1zdp7dc:

Conclusion

By following these steps, you should be able to resolve the invoice_pdf_generation_failed error and successfully generate PDF invoices. For further assistance, consult the Stripe Support Center.

Master 

Stripe Invoicing The PDF version of the invoice could not be generated.

 debugging in Minutes

— Grab the Ultimate Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Real-world configs/examples
Handy troubleshooting shortcuts
Your email is safe with us. No spam, ever.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

Heading

Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Your email is safe thing.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

MORE ISSUES

Deep Sea Tech Inc. — Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid