Get Instant Solutions for Kubernetes, Databases, Docker and more
Stytch is a powerful authentication provider that simplifies the process of integrating secure and seamless authentication into applications. It offers a variety of tools and APIs to manage user authentication, including email verification, passwordless login, and more. Stytch is designed to enhance security while providing a smooth user experience.
One common issue encountered when using Stytch is the 'Email Not Verified' error. This occurs when a user attempts to access certain features of your application without having verified their email address. The symptom is typically an error message or a restricted access notification.
Users may report seeing messages like "Please verify your email to continue" or "Email not verified" when trying to log in or access specific parts of the application.
The root cause of this issue is straightforward: the user's email address has not been verified. Stytch requires email verification to ensure that the email address provided by the user is valid and belongs to them. This is a crucial step in maintaining the security and integrity of user accounts.
Email verification helps prevent unauthorized access and ensures that users have control over the email addresses associated with their accounts. It also reduces the risk of spam and fraudulent activities.
To resolve the 'Email Not Verified' issue, follow these steps:
First, ensure that the user has received the verification email. You can resend the verification email using Stytch's API. Refer to the Stytch API documentation for detailed instructions on how to resend the verification email.
Instruct the user to check their email inbox, including the spam or junk folder, for the verification email. The email will contain a link that they need to click to verify their email address.
Once the user clicks the verification link, their email address will be marked as verified in your application. Ensure that your application properly updates the user's status to reflect this change.
If the user still encounters issues, verify that the email address they provided is correct and that there are no typos. Additionally, check your application's email sending logs to ensure that the verification email was sent successfully.
By following these steps, you can effectively resolve the 'Email Not Verified' issue in Stytch and ensure a smooth user experience. For more detailed guidance, visit the Stytch Documentation.
(Perfect for DevOps & SREs)
Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.