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SuperTokens is an open-source authentication solution designed to simplify the process of implementing secure user authentication in web and mobile applications. It provides a comprehensive suite of features, including session management, passwordless login, and social login integrations, making it a popular choice among developers seeking a reliable and scalable authentication system.
When using SuperTokens, one common issue that developers encounter is the INVALID_CREDENTIALS error. This error typically manifests when a user attempts to log in with incorrect credentials, resulting in a failed authentication attempt. Users may see an error message indicating that their username or password is incorrect.
The INVALID_CREDENTIALS error occurs when the authentication system is unable to verify the user's identity due to incorrect login details. This can happen for several reasons, including:
The primary root cause of this error is the mismatch between the entered credentials and the stored credentials in the authentication database. This can be due to user error or outdated information.
To address the INVALID_CREDENTIALS error, follow these actionable steps:
Ensure that the user is entering the correct username and password. Encourage users to double-check their input for any typographical errors. Implement a 'show password' feature to help users verify their password entry.
Provide users with an option to reset their password if they have forgotten it. This can be done by sending a password reset link to the user's registered email address. For guidance on implementing password reset functionality, refer to the SuperTokens documentation.
Ensure that the user is registered in the system. If a user attempts to log in with an unregistered email or username, prompt them to sign up. You can find more information on user registration in the SuperTokens setup guide.
Encourage users to update their passwords periodically to prevent them from becoming outdated or compromised. Implement a policy that requires users to change their passwords every few months.
By following these steps, you can effectively resolve the INVALID_CREDENTIALS error in SuperTokens and enhance the overall user experience. For more detailed information on handling authentication errors, visit the SuperTokens documentation.
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