Debug Your Infrastructure

Get Instant Solutions for Kubernetes, Databases, Docker and more

AWS CloudWatch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Pod Stuck in CrashLoopBackOff
Database connection timeout
Docker Container won't Start
Kubernetes ingress not working
Redis connection refused
CI/CD pipeline failing

SuperTokens MULTIPLE_SESSIONS_DETECTED

Multiple active sessions detected for a single user.

Understanding SuperTokens: A Robust Authentication Solution

SuperTokens is an open-source authentication solution designed to provide secure and scalable user authentication for web and mobile applications. It offers features like session management, social login, and passwordless authentication, making it a popular choice for developers looking to implement robust security measures in their applications. Learn more about SuperTokens on their official website.

Identifying the Symptom: MULTIPLE_SESSIONS_DETECTED

When using SuperTokens, you might encounter the error code MULTIPLE_SESSIONS_DETECTED. This issue arises when multiple active sessions are detected for a single user, which can lead to unexpected behavior in your application, such as unauthorized access or data inconsistency.

Exploring the Issue: What Causes MULTIPLE_SESSIONS_DETECTED?

The error MULTIPLE_SESSIONS_DETECTED typically occurs when a user logs in from multiple devices or browsers simultaneously, leading to multiple active sessions. This can happen if session management policies are not properly enforced, allowing users to maintain concurrent sessions without restrictions.

Root Cause Analysis

The root cause of this issue is often a lack of session management policies that limit the number of active sessions per user. Without these policies, users can inadvertently create multiple sessions, leading to potential security risks and data integrity issues.

Steps to Resolve MULTIPLE_SESSIONS_DETECTED

To address this issue, you need to implement effective session management policies that restrict the number of active sessions per user. Here are the steps to resolve the problem:

Step 1: Review Your Session Management Configuration

Start by reviewing your current session management configuration in SuperTokens. Ensure that you have set up policies to limit the number of concurrent sessions per user. You can find detailed configuration options in the SuperTokens documentation.

Step 2: Implement Session Limitation Policies

Implement policies that restrict the number of active sessions per user. For example, you can configure SuperTokens to allow only one active session per user at a time. This can be achieved by setting the maxConcurrentSessions parameter in your configuration file.

Step 3: Inform Users About Session Policies

Communicate your session management policies to users, informing them about the limitations on concurrent sessions. This can be done through user agreements or notifications within your application.

Step 4: Monitor and Adjust Policies as Needed

Regularly monitor session activity and adjust your policies as needed to ensure optimal security and user experience. Use SuperTokens' analytics tools to gain insights into session behavior and make informed decisions.

Conclusion

By implementing effective session management policies and informing users about session limitations, you can resolve the MULTIPLE_SESSIONS_DETECTED issue and enhance the security of your application. For more information on managing sessions with SuperTokens, visit their session management guide.

Master 

SuperTokens MULTIPLE_SESSIONS_DETECTED

 debugging in Minutes

— Grab the Ultimate Cheatsheet

(Perfect for DevOps & SREs)

Most-used commands
Real-world configs/examples
Handy troubleshooting shortcuts
Your email is safe with us. No spam, ever.

Thankyou for your submission

We have sent the cheatsheet on your email!
Oops! Something went wrong while submitting the form.

🚀 Tired of Noisy Alerts?

Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.

Heading

Your email is safe thing.

Thank you for your Signing Up

Oops! Something went wrong while submitting the form.

MORE ISSUES

Deep Sea Tech Inc. — Made with ❤️ in Bangalore & San Francisco 🏢

Doctor Droid