Get Instant Solutions for Kubernetes, Databases, Docker and more
SuperTokens is an open-source authentication solution designed to simplify the implementation of secure user authentication in web applications. It provides a robust framework for managing user sessions, handling authentication flows, and ensuring secure access to application resources. SuperTokens is particularly popular among developers for its ease of integration and flexibility in handling various authentication scenarios.
When working with SuperTokens, you might encounter the error code USER_NOT_FOUND. This error typically manifests when attempting to authenticate a user or retrieve user information, and the system is unable to locate the user in the database. The symptom is usually an error message indicating that the user does not exist.
The USER_NOT_FOUND error occurs when the user ID or email provided does not match any records in the database. This can happen due to several reasons, such as incorrect user input, data synchronization issues, or database inconsistencies. Understanding the root cause is crucial for resolving this error effectively.
To resolve the USER_NOT_FOUND error, follow these actionable steps:
Ensure that the user ID or email being used is correct. Double-check the input fields for typos or incorrect data. You can implement client-side validation to prevent such errors.
Access your database and verify that the user record exists. You can use a query like the following to check for the user's existence:
SELECT * FROM users WHERE email = '[email protected]';
If the record is missing, you may need to create it or investigate why it was not created initially.
Make sure your database is properly synchronized with your application. If you are using a distributed system, ensure that all nodes have the latest data. Consider implementing a data synchronization mechanism if necessary.
Check your application logs for any errors or warnings that might provide additional context about the issue. Logs can help identify if there are any underlying problems affecting user data retrieval.
For more information on handling authentication errors with SuperTokens, refer to the official SuperTokens Documentation. You can also explore community discussions on platforms like Stack Overflow for insights from other developers.
(Perfect for DevOps & SREs)
Try Doctor Droid — your AI SRE that auto-triages alerts, debugs issues, and finds the root cause for you.