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Twilio Voice Error 13228

Invalid 'SipAuthPassword' parameter.

Understanding Twilio Voice

Twilio Voice is a powerful API that allows developers to make, receive, and monitor calls programmatically. It is widely used in applications that require voice communication capabilities, such as customer support systems, automated call centers, and more. By leveraging Twilio Voice, developers can integrate telephony features into their applications with ease.

Identifying the Symptom: Error 13228

When working with Twilio Voice, you might encounter Error 13228. This error typically manifests when there is an issue with the SIP authentication parameters, specifically the 'SipAuthPassword'. The error message may appear in your logs or during the call setup process, indicating a failure in authentication.

Understanding the Issue: Invalid 'SipAuthPassword'

Error 13228 is triggered when the 'SipAuthPassword' parameter provided does not match the expected value in your SIP configuration. This mismatch can prevent successful authentication, leading to call failures. It is crucial to ensure that the password used in your application matches the one configured in your SIP settings.

Steps to Resolve Error 13228

Step 1: Verify Your SIP Configuration

First, check your SIP configuration settings. Ensure that the 'SipAuthPassword' you are using in your application matches the password set in your SIP account. You can typically find these settings in your SIP provider's dashboard.

Step 2: Update Your Application Code

Once you have verified the correct password, update your application code to use the correct 'SipAuthPassword'. This might involve modifying environment variables or configuration files where the password is stored.

Step 3: Test the Configuration

After updating the password, test your application to ensure that the issue is resolved. Initiate a call and monitor the logs for any errors. If the authentication is successful, the error should no longer appear.

Additional Resources

For more information on configuring SIP with Twilio, refer to the Twilio SIP Documentation. If you continue to experience issues, consider reaching out to Twilio Support for further assistance.

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